Copilot for CX Agents via the Engaige Platform

Latest Version

Version
0.0.177
Update
October 18, 2024
Size
2.35MiB
Developer
letsengaige.com
Category
Users
13
Rating
0 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Storage
Tabs
Scripting
ActiveTab
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Engaige Agent Assist Extension

Engaige AI Agent Assist - Impactful CX automation for serious companies.

Fully AI-based solution trained on your company's data, designed to supercharge your Customer Support team, autonomously resolve tickets, and deliver instant support to your customers.

Agent Assist seamlessly integrates into your agents' workflow, helping them to draft email and chat responses to customer queries. Contact us to set up an account, then simply sign in and start replying to customer messages in a fraction of the time as Agent Assist suggests you professional messages based on your company's knowledge base! Currently available for Gmail and Dixa, but with Intercom, Zendesk and many more integrations coming soon!

Benefits

- Scale your best sales agent. Instant personalised suggestions and support to your human agents. With all necessary information at their fingertips, agents are up to twice as efficient with higher levels of accuracy.
- Explainable AI. Make your agents understand the process. Agent Assist transparently shows agents every step taken and the reasoning behind it.
- Seamlessly scale internationally. Speak with your customers in their language without hassle.

To use the extension you must first create an account with us. Fill in this form to book a demo with a member of our sales team to hear about how you can benefit from Engaige Agent Assist https://www.letsengaige.com/book-a-demo
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Engaige Agent Assist", "version": "0.0.177", "description": "Copilot for CX Agents via the Engaige Platform", "permissions": ["storage", "tabs", "scripting", "activeTab"], "host_permissions": ["https://mail.google.com/*", "https://*.dixa.com/*"], "background": { "service_worker": "serviceWorker.js" }, "content_scripts": [ { "matches": ["https://*.dixa.com/*"], "js": ["dixaContentScript.js"], "run_at": "document_end" }, { "matches": ["https://mail.google.com/*"], "js": ["gmailContentScript.js"], "run_at": "document_end" } ], "web_accessible_resources": [ { "resources": ["assets/assistant.png"], "matches": ["https://mail.google.com/*", "https://*.dixa.com/*"] } ], "action": { "default_icon": { "16": "assets/ext-icon.png", "24": "assets/ext-icon.png", "32": "assets/ext-icon.png" }, "default_title": "Engaige Agent Assist", "default_popup": "popup.html" }, "manifest_version": 3}
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