Chat with your company's AI customer support agent within Intercom, Zendesk, Gmail & many more of your favourite support tools.
My AskAI - AI Customer Support Agent Extension
Acting as an AI copilot, it's available 24/7 to answer customer questions for your support agents. It knows everything about your business, will bring your response times down and your customer satisfaction scores up.
⬇️ On average, businesses adopting My AskAI see their “human” support tickets fall by 78% overnight.
Your CS team can then spend more time on Customer Success, complex queries, and higher-value customers. And less time on those generic, first-line support questions.
# How does it work?
Once you've created your AI agent/chatbot with My AskAI, and trained it on all your existing help docs, your team can start using it as an AI copilot for your support agents.
# Create your AI agent/copilot in 10 minutes
- Create a free account for 30 days at: https://myaskai.com/ai-copilot-chrome-extension
- Add your help docs (knowledge base or Intercom / Zendesk articles) to train your AI agent
- Install this Chrome Extension
- And...you're done!
# Decide how you want to use your new AI copilot in Chrome
- Agents can open the extension at any time to start chatting with your AI support agent
- Agents can select and right-click on any question or message from a customer (Gmail, Intercom, Zendesk, etc.) and launch the AI support agent
- Intercom only: Agents can draft AI replies, using the conversation history, all without leaving Intercom
# Other things you can do with My AskAI
- Add directly within Intercom, Zendesk, or HubSpot to automatically reply directly to your customers, and transfer them to an agent when they ask (human handover)
- Auto reply to support emails (works will all email providers)
- As an internal chatbot for your employees (in Slack or Teams)
- To understand what your customers are asking with AI conversational insights
👉 Try it out today, with our 30-day free trial, then watch your support tickets fall away...
Source Manifest.json
How to download and manually install My AskAI - AI Customer Support Agent extension for Chrome
Looking for a way to install My AskAI - AI Customer Support Agent extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install My AskAI - AI Customer Support Agent extensions manually, this article outlines two simple methods to effortlessly install My AskAI - AI Customer Support Agent extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download My AskAI - AI Customer Support Agent extension and manually install through Drag &Drop
If you ever need to manually install a My AskAI - AI Customer Support Agent extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the My AskAI - AI Customer Support Agent Extension by clicking the "Download CRX" button on the website.
Look for the My AskAI - AI Customer Support Agent extension you wish to install. Go to the website and download the My AskAI - AI Customer Support Agent extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for My AskAI - AI Customer Support Agent extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the My AskAI - AI Customer Support Agent extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download My AskAI - AI Customer Support Agent extension for Chrome and install in Developer Mode
This is another method to install My AskAI - AI Customer Support Agent extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the My AskAI - AI Customer Support Agent extension file
Select and download the My AskAI - AI Customer Support Agent extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the My AskAI - AI Customer Support Agent extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your My AskAI - AI Customer Support Agent extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the My AskAI - AI Customer Support Agent extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install My AskAI - AI Customer Support Agent extension in 2 ways. We hope this guide proves helpful.
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