Delivering and capturing knowledge where ever it is needed across your organization.

Latest Version

Version
2.2.0
Update
November 17, 2024
Size
61.84KiB
Developer
Category
Users
236
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
ActiveTab
Storage
ContextMenus
Scripting
Tabs
DeclarativeNetRequest
Cookies
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RightAnswers X Extension

RightAnswers X, the new dynamic way to access knowledge across the enterprise


RightAnswers X reimagines the concept of integrations and delivers knowledge to all parts of your organization in the most efficient way.

Simplified set up saves time and money.

Knowledge sharing through a browser means set up is as simple as installing an extension, enabling the out-of-the-box configurations in the admin console to activate RightAnswers X to be available whenever the browser-based application or website is used. No more lengthy processes and intensive effort means you can scale up your knowledge management delivery in minutes and drastically reduce the cost of integrations.

Integrate with more applications across the enterprise.

RightAnswers has always been a leader in Connected Knowledge and now we can expand integration capabilities to pretty much any application that runs on a browser. Service desks can integrate knowledge into ITSM tools, customer service teams to CRMs, HR teams can access knowledge in resource management tools, the possibilities of getting the right answer to the right person at the right time are now endless.

Search all your content sources and return the results in a single view.

Use the power of RightAnswers best-in-breed AI enabled search to crawl all available repositories and give users access to relevant information quickly. Quite simply, RightAnswers X empowers you to find knowledge from anywhere and deliver it everywhere.

In-app knowledge capture is made easy.

When you find information that needs to be added to the knowledgebase, simply highlight the text and send it to Solution Manager to start creating an article in seconds.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "default_locale": "en", "name": "RightAnswers X", "description": "Delivering and capturing knowledge where ever it is needed across your organization.", "version": "2.2.0", "author": "RightAnswers Upland Software.", "icons": { "16":"images/RA-Favicon16x16.png", "32":"images/RA-Favicon32x32.png", "48":"images/RA-Favicon48x48.png", "128":"images/RA-Favicon128x128.png"}, "background": { "service_worker": "js/background.js" }, "action": { "default_title": "RightAnswers", "default_icon": { "16":"images/RA-Favicon16x16.png", "32":"images/RA-Favicon32x32.png", "48":"images/RA-Favicon48x48.png", "128":"images/RA-Favicon128x128.png" } }, "commands": { "get-selected-text": { "suggested_key": { "default": "Alt+Shift+S", "linux": "Alt+Shift+S" }, "description": "Search RightAnswers with the selected text." }, "add-to-kb": { "suggested_key": { "default": "Alt+Shift+K", "linux": "Alt+Shift+K" }, "description": "Add the selected text to the Knowledgebase." } }, "content_scripts": [ { "matches": [""], "css": ["css/content.css"], "js": ["js/salesforce.js", "js/msdynamics.js", "js/servicenow.js","js/others.js", "js/remedy.js", "js/callminer.js", "js/utility.js", "js/functions.js", "js/browser.js", "js/model.js", "js/content.js"], "run_at": "document_start" } ], "web_accessible_resources": [ { "resources": [ "js/iframe.js", "iframe.html", "images/upland-logo.png", "images/Pin.svg", "images/Settings.svg", "images/Search.svg", "images/LActive.svg", "images/LActiveN.svg", "images/Jump-Left.svg", "images/RActive.svg", "images/RActiveN.svg", "images/Jump-Right.svg", "images/Unpinned.svg", "images/Pin-Left.svg", "images/Unpinned-Left.svg", "images/RA-Favicon128x128.png", "images/AddToKB.svg", "images/RActiveY.svg", "images/LActiveY.svg" ], "matches": [ "" ] } ], "storage": { "managed_schema": "schema.json" }, "declarative_net_request": { "rule_resources": [{ "id": "ruleset_1", "enabled": true, "path": "rules.json" }] }, "permissions": [ "activeTab", "storage", "contextMenus", "scripting", "tabs", "declarativeNetRequest", "cookies" ], "host_permissions": [ "http://*/*", "https://*/*" ]}
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How to download and manually install RightAnswers X extension for Chrome

Looking for a way to install RightAnswers X extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install RightAnswers X extensions manually, this article outlines two simple methods to effortlessly install RightAnswers X extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download RightAnswers X extension and manually install through Drag &Drop

If you ever need to manually install a RightAnswers X extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the RightAnswers X Extension by clicking the "Download CRX" button on the website.

Look for the RightAnswers X extension you wish to install. Go to the website and download the RightAnswers X extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for RightAnswers X extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the RightAnswers X extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download RightAnswers X extension for Chrome and install in Developer Mode

This is another method to install RightAnswers X extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the RightAnswers X extension file

Select and download the RightAnswers X extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the RightAnswers X extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your RightAnswers X extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the RightAnswers X extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install RightAnswers X extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Stephen Harley (ID: 000000113b0bf125) Voted 5 ★ - Updated 10/17/2022 This extension is amazing allowing fast integration deployment to push RightAnswers into more business areas.