Tenfold Chrome Extension

Latest Version

Version
5.25.0
Update
March 7, 2024
Size
4.98MiB
Developer
Category
Users
1,000+
Rating
1 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
ClipboardRead
ClipboardWrite
Notifications
Storage
Scripting
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Tenfold Chrome Extension Extension

Tenfold integrates enterprise CRMs and phone systems enabling contact center agents to better serve their customers via a robust agent UI. The Tenfold Chrome Extension is the agent facing portion of the Tenfold solution. The Tenfold Chrome Extension interacts with Tenfold Cloud and Google Firebase to provide functionality to it's end users including:

- Identify callers via the Tenfold UI by leveraging the contact center CRM as the system of record. Tenfold searches the CRM automatically using the phone number of the caller and presents the results to the agent.

- Capture notes about the interaction and save them to the CRM using the notepad in the Tenfold UI. This call data is available in Tenfold's dashboard and the CRM so that agents and supervisors can view analytics.

- Create and update cases or opportunities the contact center has associated with the caller.

- Click to dial phone numbers within the CRM and on any website in the Chrome browser using the build in phone number parser in the Tenfold UI. Additionally, the Tenfold Local Presence feature enables agents to initiate outbound dials to their existing customers using localized pre-registered numbers across different area codes.

- Launch online meetings with a single click from the Tenfold UI.

Tenfold is designed to integrate seamlessly with most enterprise CRMs and phone systems via out of the box API’s.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "version": "5.25.0", "name": "Tenfold Chrome Extension", "short_name": " CE", "manifest_version": 3, "description": "Tenfold Chrome Extension", "background": { "service_worker": "background.js" }, "action": { "default_title": "Open Tenfold App", "default_popup": "popup.html" }, "content_scripts": [ { "all_frames": true, "matches": [ "" ], "run_at": "document_idle", "match_about_blank": true, "js": [ "ctdContent.js" ], "css": [ "ctdStyles.css" ] } ], "icons": { "16": "img/icon-16.png", "48": "img/icon-48.png", "128": "img/icon-128.png" }, "web_accessible_resources": [ { "resources": [ "static-assets", "/index.html", "/ctdInit.js", "/fonts/*.ttf", "/fonts/*.woff2", "/fonts/*.eot", "/img/*.svg", "/img/*.png", "/imgs/*.svg", "/imgs/*.png", "/locale/*.json", "/parsers/*.js", "/sounds/*.wav", "shared/*.ttf" ], "matches": [ "" ] } ], "permissions": [ "clipboardRead", "clipboardWrite", "notifications", "storage", "scripting" ], "host_permissions": [ "http://*/*", "https://*/*" ], "content_security_policy": { "extension_pages": "default-src 'self'; media-src * ; connect-src ws://localhost:* http://127.0.0.1:* https://*.googleapis.com https://*.tenfold.com wss://*.tenfold.com https://*.firebaseio.com wss://*.firebaseio.com wss://*.ringcentral.com:8083; style-src * 'unsafe-inline' 'self' blob:; img-src 'self' 'unsafe-inline' 'unsafe-eval' data: chrome-extension: https://tenfold-user-profile-pictures.s3.amazonaws.com https://*.cloudfront.net https://*.google.com; font-src 'self' data: https://*.gstatic.com; frame-src 'self' https://*.googleapis.com https://*.firebaseio.com" }, "commands": { "toggle": { "suggested_key": { "default": "Ctrl+Shift+Y" }, "description": "Toggle CE Content" } }}
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How to download and manually install Tenfold Chrome Extension extension for Chrome

Looking for a way to install Tenfold Chrome Extension extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Tenfold Chrome Extension extensions manually, this article outlines two simple methods to effortlessly install Tenfold Chrome Extension extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Tenfold Chrome Extension extension and manually install through Drag &Drop

If you ever need to manually install a Tenfold Chrome Extension extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Tenfold Chrome Extension Extension by clicking the "Download CRX" button on the website.

Look for the Tenfold Chrome Extension extension you wish to install. Go to the website and download the Tenfold Chrome Extension extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Tenfold Chrome Extension extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Tenfold Chrome Extension extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Tenfold Chrome Extension extension for Chrome and install in Developer Mode

This is another method to install Tenfold Chrome Extension extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Tenfold Chrome Extension extension file

Select and download the Tenfold Chrome Extension extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Tenfold Chrome Extension extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Tenfold Chrome Extension extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Tenfold Chrome Extension extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Tenfold Chrome Extension extension in 2 ways. We hope this guide proves helpful.

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