English (UK)
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Claim a ZD ticket and post to Slack
Latest Version
Version
2.2
Update
March 22, 2021
Size
10.55KiB
Developer
Category
Users
2 
Rating
5 ★
Manifest Version
2
Web Store Status
Extension ID
Languages Support
Permissions
Http://*.zendesk.com/*
Https://*.zendesk.com/*
Https://hooks.slack.com/*
Storage
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Https://*.zendesk.com/*
Https://hooks.slack.com/*
Storage
Zendesk to Slack Ticket Claimer Extension
This extension adds a set of customisable buttons to every Zendesk ticket that fire a POST request to a Slack webhook with the ticket number and a Slack user ID as arguments in JSON that looks like this:
{
\"ticket_number\": \"ticketNoFromZD\",
\"slack_user\": \"U123456789\",
\"button_text\": \"textOnButtonClicked\"
}
It also allows the buttons created to be exported as a file and added into other instances of the extension
Read more
{
\"ticket_number\": \"ticketNoFromZD\",
\"slack_user\": \"U123456789\",
\"button_text\": \"textOnButtonClicked\"
}
It also allows the buttons created to be exported as a file and added into other instances of the extension
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Zendesk to Slack Ticket Claimer", "version": "2.2", "description": "Claim a ZD ticket and post to Slack", "permissions": [ "http://*.zendesk.com/*", "https://*.zendesk.com/*", "https://hooks.slack.com/*", "storage" ], "background": { "scripts": ["background.js"], "persistent": false }, "content_scripts": [ { "matches": ["https://*.zendesk.com/agent/*"], "all_frames": true, "run_at": "document_end", "js": ["zdClaimContentScript.js"] } ], "options_ui": { "page": "optionsPage/options.html", "open_in_tab": false }, "browser_action": { "default_popup": "optionsPage/options.html" }, "icons": { "128": "icons/send.png" }, "manifest_version": 2}
Read more
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