Capture feedback on behalf of customers and save it directly in UserVoice using the Feedback Capture Extension.

Latest Version

Version
1.4.8
Update
October 31, 2024
Size
513KiB
Developer
Category
Users
1,000+
Rating
1 ★
Manifest Version
3
Web Store Status
Languages Support
English
See more
Permissions
Storage
SidePanel
Windows
ActiveTab
ContextMenus
See more

UserVoice Feedback Capture Extension

The UserVoice Feedback Extension is a novel customer feedback collection tool, allowing product managers and customer facing teams to collect end user feedback from any webpage, email, or conversation in real-time. Link feedback to existing ideas and associate feedback with known customers and accounts with automated, AI-driven searches.

Capture Feedback in Three Simple Steps

1) Capture feedback wherever you are:
The Uservoice extension enables easy customer feedback collection, letting teams grab feedback from any web page or browser-based email. Simply open the extension and highlight page text to capture the customer’s feedback in their own words.

Customer-facing teams working with end users over calls or meetings? With real-time feedback collection, teams can also drop open-text feedback directly into the extension, and attach supporting docs or screenshots to supplement the feedback from customers.

2) Link or Create an Idea:

Is a customer providing an idea or feedback that your team is already researching? Is your team trying to collect user opinions on critical feedback from other customers? AI-driven search automatically finds existing, related feedback and with 1 click attach the new feedback keeping everything organized. The extension will also relay feedback analytics, like revenue value and reach back to the user to provide insight into the relative value of any given idea.

3) Add a user and subscribe

The UserVoice extension will suggest users to associate to the feedback, or teams can search for and associate users from their UserVoice database to the feedback manually.
Once you’ve identified the appropriate user, the team can then subscribe that customer to future status updates and communications directly from the product team, improving customer engagement.


The Best Feedback Solution for Product Management Teams

Want to start capturing customer feedback? UserVoice provides leading product teams with the ability to capture and prioritize the most critical needs of their end users. Join us here: https://bit.ly/3LeRudE
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "UserVoice Feedback Capture", "version": "1.4.8", "description": "Capture feedback on behalf of customers and save it directly in UserVoice using the Feedback Capture Extension.", "permissions": [ "storage", "sidePanel", "windows", "activeTab", "contextMenus" ], "side_panel": { "default_path": "src/pages/sidepanel/index.html" }, "background": { "service_worker": "src/pages/background/index.js", "type": "module" }, "action": { "default_icon": "icon-48x48.png" }, "icons": { "16": "favicon.ico", "48": "icon-48x48.png", "128": "icon-128x128.png" }, "content_scripts": [ { "matches": [ "*://*/*" ], "js": [ "src/pages/contentInjected/index.js" ] } ]}
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How to download and manually install UserVoice Feedback Capture extension for Chrome

Looking for a way to install UserVoice Feedback Capture extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install UserVoice Feedback Capture extensions manually, this article outlines two simple methods to effortlessly install UserVoice Feedback Capture extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download UserVoice Feedback Capture extension and manually install through Drag &Drop

If you ever need to manually install a UserVoice Feedback Capture extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the UserVoice Feedback Capture Extension by clicking the "Download CRX" button on the website.

Look for the UserVoice Feedback Capture extension you wish to install. Go to the website and download the UserVoice Feedback Capture extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for UserVoice Feedback Capture extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the UserVoice Feedback Capture extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download UserVoice Feedback Capture extension for Chrome and install in Developer Mode

This is another method to install UserVoice Feedback Capture extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the UserVoice Feedback Capture extension file

Select and download the UserVoice Feedback Capture extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the UserVoice Feedback Capture extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your UserVoice Feedback Capture extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the UserVoice Feedback Capture extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install UserVoice Feedback Capture extension in 2 ways. We hope this guide proves helpful.

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