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Service desk Software by Freshdesk
Latest Version
Version
0.0.0.7
Update
May 17, 2019
Size
51.15KiB
Developer
app.freshservice.com
Category
Users
1,000+ 
Rating
4 ★
Manifest Version
2
Web Store Status
Extension ID
Languages Support
Permissions
Freshservice - IT Service Desk Software Application
Freshservice is a plug and play ITIL service desk on the cloud. Completely integrated with Google Apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and has been built to be extremely user friendly. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.
Freshservice empowers users to fix most issues on their own to reduce workload on agents. Agents can keep track of assets and dependencies easily to foresee change impact. Problems and incidents can be recorded and addressed with minimal fuss. Freshservice also introduces agents to the the fun side of IT management with the gamified Freshservice Arcade. Watch your team’s productivity go up as they compete with each other to resolve tickets and solve problems as fast as they can.
Forget age-old ITIL software; they are too much of a fuss to handle. Freshservice has been designed to give you the advantages of both SaaS and Cloud, turning your focus to things that matter most.
And remember that ITIL is not just about recording and tracking incidents any more. It’s about speed and efficiency. And most importantly, usability. Which is why Freshservice was built from the ground up with robust automations, gamification, and an extreme focus on usability.
Try Freshservice, the service desk of the future, today!
Read more
Freshservice empowers users to fix most issues on their own to reduce workload on agents. Agents can keep track of assets and dependencies easily to foresee change impact. Problems and incidents can be recorded and addressed with minimal fuss. Freshservice also introduces agents to the the fun side of IT management with the gamified Freshservice Arcade. Watch your team’s productivity go up as they compete with each other to resolve tickets and solve problems as fast as they can.
Forget age-old ITIL software; they are too much of a fuss to handle. Freshservice has been designed to give you the advantages of both SaaS and Cloud, turning your focus to things that matter most.
And remember that ITIL is not just about recording and tracking incidents any more. It’s about speed and efficiency. And most importantly, usability. Which is why Freshservice was built from the ground up with robust automations, gamification, and an extreme focus on usability.
Try Freshservice, the service desk of the future, today!
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Freshservice - IT Service Desk Software", "description": "Service desk Software by Freshdesk", "version": "0.0.0.7", "manifest_version": 2, "app": { "launch": { "web_url": "https://app.freshservice.com/a/login" } }, "icons": { "128": "128.png", "16": "16.png", "32": "32.png", "48": "48.png", "96": "96.png" }, "container": ["DOMAIN_INSTALLABLE","GOOGLE_DRIVE"], "api_console_project_id": "952831502883"}
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