Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.

Latest Version

Version
1.1.10.7676
Update
September 30, 2022
Size
4.3MiB
Developer
Category
Users
2,000+
Rating
3.5 ★
Manifest Version
2
Web Store Status
Languages Support
English
See more
Permissions
Tabs
Notifications
Background
Idle
Storage
ContextMenus
Identity
See more

CRM Integrator for hosted telephony Extension

Control and Monitor your Cisco BroadWorks telephone handset using your Chrome browser from a PC, Mac or Chromebook.
Integrate with popular CRM systems and control and monitor your hosted telephony handset using your Chrome browser from a PC, Mac or Chromebook. Get notified of new calls, including the caller's name, and quickly answer the call even when your browser is minimised.

Features include:
Call control of our handset including answer, hang up, hold, transfer, pickup and make call Integration with many popular CRMs providing caller preview, contact popping, address book search and click to dial.

Call history, call settings, directory integration

The extension is designed for use with the Cisco BroadWorks hosted telephony platform.
Read more

Source Manifest.json

{
"update_url": "https://clients2.google.com/service/update2/crx",
"manifest_version":2,
"name":"CRM Integrator for hosted telephony",
"description":"Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.",
"version":"1.1.10.7676",
"permissions":["tabs",
"notifications",
"background",
"idle",
"storage",
"contextMenus",
"identity"],
"optional_permissions":["cookies",
"*://*/*"],
"background":{"page":"interface.html",
"persistent":true},
"content_scripts":[{"all_frames":true,
"matches":[""],
"js":["content.js"],
"css":["content.css"]}],
"icons":{"16":"img/icon16.png",
"48":"img/icon48.png",
"128":"img/icon128.png"},
"web_accessible_resources":["img/*"],
"browser_action":{"default_icon":"img/states/CircleGrey.png",
"default_popup":"tray.html"},
"oauth2":{"client_id":"278767860088-7gcjc2sevsqv5i8dh1c04833lit0a02b.apps.googleusercontent.com",
"scopes":["https://www.googleapis.com/auth/contacts.readonly"]}}
Read more

How to download and manually install CRM Integrator for hosted telephony extension for Chrome

Looking for a way to install CRM Integrator for hosted telephony extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install CRM Integrator for hosted telephony extensions manually, this article outlines two simple methods to effortlessly install CRM Integrator for hosted telephony extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download CRM Integrator for hosted telephony extension and manually install through Drag &Drop

If you ever need to manually install a CRM Integrator for hosted telephony extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the CRM Integrator for hosted telephony Extension by clicking the "Download CRX" button on the website.

Look for the CRM Integrator for hosted telephony extension you wish to install. Go to the website and download the CRM Integrator for hosted telephony extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for CRM Integrator for hosted telephony extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the CRM Integrator for hosted telephony extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download CRM Integrator for hosted telephony extension for Chrome and install in Developer Mode

This is another method to install CRM Integrator for hosted telephony extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the CRM Integrator for hosted telephony extension file

Select and download the CRM Integrator for hosted telephony extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the CRM Integrator for hosted telephony extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your CRM Integrator for hosted telephony extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the CRM Integrator for hosted telephony extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install CRM Integrator for hosted telephony extension in 2 ways. We hope this guide proves helpful.

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User reviews

icon

Jose Armando Smith Castro (jarmandosmithc) (ID: 000000bb24d91b8f) Voted 2 ★ - Updated 09/09/2021 One mayor issue with this integration, at least on macOS, is that the call notification essentially creates a new chrome window, which automatically takes focus, in turn kicking you out of anything that you were doing previously. This means if you are say writing an email, each time a call rings your phone it will kick you out of the email, which can be very disruptive to your workflow.