CRM Integrator for hosted telephony Extension Chrome

Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.

Latest Version

Version

1.1.10.7676

Update

September 30, 2022

Size

4.3MiB

Developer

CRM Integrator for hosted telephony Extension

Control and Monitor your Cisco BroadWorks telephone handset using your Chrome browser from a PC, Mac or Chromebook.
Integrate with popular CRM systems and control and monitor your hosted telephony handset using your Chrome browser from a PC, Mac or Chromebook. Get notified of new calls, including the caller's name, and quickly answer the call even when your browser is minimised.

Features include:
Call control of our handset including answer, hang up, hold, transfer, pickup and make call Integration with many popular CRMs providing caller preview, contact popping, address book search and click to dial.

Call history, call settings, directory integration

The extension is designed for use with the Cisco BroadWorks hosted telephony platform.

Source Manifest.json

{
"update_url": "https://clients2.google.com/service/update2/crx",
"manifest_version":2,
"name":"CRM Integrator for hosted telephony",
"description":"Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.",
"version":"1.1.10.7676",
"permissions":["tabs",
"notifications",
"background",
"idle",
"storage",
"contextMenus",
"identity"],
"optional_permissions":["cookies",
"*://*/*"],
"background":{"page":"interface.html",
"persistent":true},
"content_scripts":[{"all_frames":true,
"matches":[""],
"js":["content.js"],
"css":["content.css"]}],
"icons":{"16":"img/icon16.png",
"48":"img/icon48.png",
"128":"img/icon128.png"},
"web_accessible_resources":["img/*"],
"browser_action":{"default_icon":"img/states/CircleGrey.png",
"default_popup":"tray.html"},
"oauth2":{"client_id":"278767860088-7gcjc2sevsqv5i8dh1c04833lit0a02b.apps.googleusercontent.com",
"scopes":["https://www.googleapis.com/auth/contacts.readonly"]}}

Jose Armando Smith Castro (jarmandosmithc) (ID: 000000bb24d91b8f) Voted 2 ★ - Updated 09/09/2021 One mayor issue with this integration, at least on macOS, is that the call notification essentially creates a new chrome window, which automatically takes focus, in turn kicking you out of anything that you were doing previously. This means if you are say writing an email, each time a call rings your phone it will kick you out of the email, which can be very disruptive to your workflow.

CRM Integrator for hosted telephony

Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.

Latest Version

CRM Integrator for hosted telephony Extension

Source Manifest.json

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