The knowledge you need to do your job from anywhere.

Latest Version

Version
2.0.36
Update
November 21, 2024
Size
7.64MiB
Developer
Category
Users
3,000+
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
See more
Permissions
Storage
Tabs
ActiveTab
See more

Forethought Assist Extension

If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist
Read more

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "short_name": "Forethought Assist", "name": "Forethought Assist", "description": "The knowledge you need to do your job from anywhere.", "version": "2.0.36", "manifest_version": 3, "icons": { "16": "favicon.ico", "48": "favicon.ico", "128": "favicon.ico" }, "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAi6rlY2hCjYpR2zBIg1pmMvkTR25ZlksvCfv7Fq2WkWJiO8Koz9dz+bYkWeObjBq/3T+Gvm/c19dVWqNxJzPrjaqFqgU/ZOvKJI9kCfY0A/IUt+bdntCtQDLEsT+VJZ1s+oEYQuPyXP/pu2qCUsUWw11zGN5M/WgAj/QFxaIM8nGMmFGaTRpDBUVgqB658wLP4gWkrF23DH4FAWR3sg6zRov3e9PF93tabyidiPm0pumcZHj36FqaVKDtK5N1Oc8lzKxjLZ7qJtXAjXfEH8QermIh9fGMV4AmGCLcIS5HhkmE6GKxv63voCn8cu851yGSju0ZbbtF3rD0OPeRqNsVtwIDAQAB", "background": { "service_worker": "background.bundle.js" }, "content_scripts": [ { "matches": [ "https://*/*" ], "js": [ "content.bundle.js" ] }, { "matches": [ "https://*.force.com/*" ], "include_globs": [ "*email/htmlbody/htmlbody*", "*lightning/r/Case*", "*agathaanswers__AgathaAnswers*" ], "js": [ "content.bundle.js" ], "all_frames": true }, { "matches": [ "https://*.lightning.com/*" ], "include_globs": [ "*agathaanswers__AgathaAnswers*" ], "js": [ "content.bundle.js" ], "all_frames": true }, { "matches": [ "https://*.zdusercontent.com/*" ], "js": [ "zaf.min.js", "content.bundle.js" ], "exclude_globs": [ "*372e70c493a92ec350a5e323bbc3fa9b*", "*10.apps*", "*111872.apps*", "*6272.apps*", "*230032.apps*", "*39933.apps*", "*394508.apps*", "*4895.apps*", "*49617.apps*", "*35111.apps*", "*6536.apps*", "*55118.apps*", "*b856b44d96b3532d7412015e5d9253a8*", "*140470.apps*", "*0081071b05bece86ff68d027561fbed5*", "*206405.apps*", "*24475.apps*", "*214411.apps*", "*170176.apps*" ], "all_frames": true } ], "externally_connectable": { "matches": [ "https://*.forethought.app/*" ] }, "web_accessible_resources": [ { "resources": [ "assets/*", "content.css", "satellite.bundle.js", "zaf.min.js" ], "matches": [ "https://*/*" ] } ], "action": { "default_popup": "popup.html", "default_title": "Forethought Assist", "default_icon": { "16": "favicon.ico", "48": "favicon.ico", "128": "favicon.ico" } }, "permissions": [ "storage", "tabs", "activeTab" ], "host_permissions": [ "https://*/*" ], "commands": { "open-sidebar": { "suggested_key": { "default": "Ctrl+W", "mac": "MacCtrl+W" }, "description": "Opens Assist Anywhere if available." } }}
Read more

How to download and manually install Forethought Assist extension for Chrome

Looking for a way to install Forethought Assist extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Forethought Assist extensions manually, this article outlines two simple methods to effortlessly install Forethought Assist extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Forethought Assist extension and manually install through Drag &Drop

If you ever need to manually install a Forethought Assist extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Forethought Assist Extension by clicking the "Download CRX" button on the website.

Look for the Forethought Assist extension you wish to install. Go to the website and download the Forethought Assist extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Forethought Assist extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Forethought Assist extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Forethought Assist extension for Chrome and install in Developer Mode

This is another method to install Forethought Assist extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Forethought Assist extension file

Select and download the Forethought Assist extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Forethought Assist extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Forethought Assist extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Forethought Assist extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Forethought Assist extension in 2 ways. We hope this guide proves helpful.

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