Interact with your support platform using Markprompt's AI platform.

Latest Version

Version
1.1.2
Update
December 9, 2024
Size
14.71KiB
Developer
Category
Users
34
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Cookies
DeclarativeNetRequest
DeclarativeNetRequestWithHostAccess
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Markprompt Agent Assist for Chrome Extension

Markprompt Agent Assist empowers customer support teams to streamline their workflows and enhance response quality.

With Agent Assist, your team can effortlessly:
- Extract Case Information: Instantly pull relevant case details to understand context at a glance.
- Draft Replies and Troubleshooting Procedures: Generate well-structured responses and guides agents to address customer issues faster.
- Analyze Sentiment, Urgency, and Customer Effort: Gain insights into the state of the interaction and prioritize urgent cases.
- Retrieve Related Articles: Find relevant knowledge base articles or similar cases, aiding quicker resolutions.
- Search Across Your Knowledge Base: Easily locate answers from your organization’s resources without leaving the platform.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Markprompt Agent Assist for Chrome", "description": "Interact with your support platform using Markprompt's AI platform.", "version": "1.1.2", "background": { "service_worker": "background.js" }, "host_permissions": ["https://dashboard.markprompt.com/*"], "permissions": [ "cookies", "declarativeNetRequest", "declarativeNetRequestWithHostAccess" ], "content_scripts": [ { "matches": ["https://*.lightning.force.com/*"], "js": ["content.js"], "css": ["styles.css"] }, { "matches": ["https://*.zendesk.com/*"], "js": ["content.js"], "css": ["styles.css"] } ], "web_accessible_resources": [ { "resources": ["popup.html"], "matches": [""] } ], "declarative_net_request": { "rule_resources": [ { "id": "ruleset_1", "enabled": true, "path": "rules.json" } ] }, "icons": { "16": "icon16.png", "48": "icon48.png", "128": "icon128.png" }}
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