Gain Connect functionality through Google Chrome™

Latest Version

Version
1.1.128.0
Update
November 15, 2024
Size
1.21MiB
Developer
mitelcloud.com
Category
Users
30,000+
Rating
3.15625 ★
Manifest Version
3
Web Store Status
Languages Support
Deutsch
English
Français
Español
Svenska
See more
Permissions
ContextMenus
Management
Notifications
Storage
Tabs
Identity
Offscreen
See more

Mitel Connect Extension

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite.

Key benefits of the Chrome browser extension with G Suite integration include:

• Easily search for contacts, view their presence and place a call from the Chrome web browser
• Transfer calls directly or after speaking with a contact with blind and consultative options
• Listen to voicemails and save or delete them
• Quickly create and join Mitel Connect events from Google calendar
• Web conferencing notifications and quick join

Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account.

Website

Mitel.com
Read more

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "__MSG_ExtensionName__", "description": "__MSG_ExtensionDescription__", "version": "1.1.128.0", "author": "Mitel", "icons": { "16": "images/icons/icon16.png", "32": "images/icons/icon32.png", "48": "images/icons/icon48.png", "128": "images/icons/icon128.png", "512": "images/icons/icon512.png" }, "background": { "service_worker": "service_worker.js", "type": "module" }, "action": { "default_icon": { "19": "images/icons/icon19_disabled.png", "38": "images/icons/icon38_disabled.png" }, "default_popup": "foreground.html", "default_title": "Mitel: Not Connected" }, "content_scripts": [ { "matches": [ "*://*.google.com/calendar/render*", "*://*.google.com/calendar/b/*/render*", "*://*.google.com/calendar/a/*/render*" ], "run_at": "document_idle", "js": [ "gapi/shoretel.js", "content/stGCAL.js" ], "css": [ "content/stGCAL.css" ] }, { "matches": [ "*://*.google.com/calendar/u/*" ], "exclude_matches": [ "*://*.google.com/calendar/render*", "*://*.google.com/calendar/b/*/render*", "*://*.google.com/calendar/a/*/render*" ], "run_at": "document_idle", "js": [ "gapi/shoretel.js", "content/stGCALBis.js" ], "css": [ "content/stGCALBis.css" ] }, { "matches": [ "*://*.google.com/calendar/r*", "*://*.google.com/calendar/b/*/r*", "*://*.google.com/calendar/a/*/r*" ], "exclude_matches": [ "*://*.google.com/calendar/render*", "*://*.google.com/calendar/b/*/render*", "*://*.google.com/calendar/a/*/render*" ], "run_at": "document_idle", "js": [ "gapi/shoretel.js", "content/stGCALBis.js" ], "css": [ "content/stGCALBis.css" ] }, { "matches": [ "" ], "exclude_matches": [ "*://*.google.com/calendar/r/*", "*://*.google.com/calendar/b/*/r/*", "*://*.google.com/calendar/a/*/r/*" ], "run_at": "document_idle", "js": [ "content/webdialer.js"], "css": [ "content/webdialer.css" ], "all_frames": true } ], "permissions": [ "contextMenus", "management", "notifications", "storage", "tabs", "identity", "offscreen" ], "externally_connectable": { "matches": [ "http://localhost/GapiAuth/GapiAuth*.html*", "https://staazd-staging1.shoretelsky.com/GapiAuth/GapiAuth*.html*", "https://staazd-staging1.shoretelsky.com/GapiAuthDev/GapiAuth*.html*" ] }, "web_accessible_resources": [ { "resources": [ "images/content/GCALContentCallMe.png", "images/content/GCALContentCallMeDisabled.png", "images/icons/icon12.png", "images/content/grey14.png" ], "matches": [ "*://*/*" ] } ], "default_locale": "en", "incognito": "not_allowed", "minimum_chrome_version": "88", "content_security_policy": { "extension_pages": "script-src 'self' 'wasm-unsafe-eval'; object-src 'self';" }}
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How to download and manually install Mitel Connect extension for Chrome

Looking for a way to install Mitel Connect extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Mitel Connect extensions manually, this article outlines two simple methods to effortlessly install Mitel Connect extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Mitel Connect extension and manually install through Drag &Drop

If you ever need to manually install a Mitel Connect extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Mitel Connect Extension by clicking the "Download CRX" button on the website.

Look for the Mitel Connect extension you wish to install. Go to the website and download the Mitel Connect extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Mitel Connect extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Mitel Connect extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Mitel Connect extension for Chrome and install in Developer Mode

This is another method to install Mitel Connect extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Mitel Connect extension file

Select and download the Mitel Connect extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Mitel Connect extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Mitel Connect extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Mitel Connect extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Mitel Connect extension in 2 ways. We hope this guide proves helpful.

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User reviews

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C R (ID: 000000b15ab36632) Voted 2 ★ - Updated 06/09/2022 It's decent when it works. It's your only option if if you have an on-prem Mitel system and are using a Mac with Monterrey installed. The problem is half the time it doesn't see your audio input. Tried it on three Macs all with different versions of MacOS. Mitel needs to get their stuff in gear and get their Mac client updated.

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David Sentelle (ID: 000000f0babedcf4) Voted 2 ★ - Updated 03/17/2022 They really need to fix this so on premises users can use it. This is especially the case since the Mitel Connect client doesn't work with Mac OS Monterey which machines are shipping with. The help option still links to Shoretel.com and fails to find the page over on the redirect to the Mitel site as well.

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Henry (ID: 000000be4214b443) Voted 1 ★ - Updated 09/02/2020 Softphone doesn't seem to work with all USB headsets. The software needs better audio options to choose both audio input and output just like every other standardized conference software for example. Likely, the current locked in default options to be able to choose only the input device is what is causing this issue. My headset works with every other application, skype, gotomeeting, zoom, microsoft teams, etc. Only Mitel seems to have an issue...

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Bob Shaw (ID: 00000060a798e1f4) Voted 5 ★ - Updated 02/27/2020 Quick and now stable. I use the Web Dialer all the time, my favorite feature. I wish that was an option on the Mitel Connect Client for Windows.

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Matt K (ID: 000000f0c41aa0b4) Voted 4 ★ - Updated 12/17/2019 Love this extension but also having an issue with it disabling automatically. We use Mitel at my company so this is the only extension that will work. Any updates on a timeframe for when this will be fixed?