RingCentral for HubSpot

Latest Version

Version
24.3.13
Update
October 11, 2024
Size
6.76MiB
Developer
Category
Users
10,000+
Rating
2.88889 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Background
Notifications
Storage
System.display
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RingCentral for HubSpot Extension

With RingCentral for Hubspot, we embed key RingCentral capabilities into your Hubspot CRM account, allowing you to get more work done and communicate directly from Hubspot.

Features
* Call controls: Leverage RingCentral calling capabilities, answer inbound and make outbound calls without ever navigating away from Hubspot.
* Message Hub: Access all RingCentral text messages, voicemails, and faxes from one place.
* Click-to-call and Click-to-SMS : Easily click HubSpot phone entries to call or text right within your browser or your RingCentral chrome extension.
* Instant screen pop: When a call comes in, RingCentral for Hubspot instantly responds; identifying the caller by their corresponding Hubspot record. If no record is available, you’ll get the option to easily add a new record as a contact.
* Association call logging: You may manually log calls with several associations. Be able to log a call under several associations, such as the contact, company, active deals, or tickets. You may also let the app log your calls automatically.
* Server side text logging: Support logging a message as Activity under several associations, such as a contact, company, active deals or tickets either automatically or manually. The app can log new texts received to your HubSpot record even when you are offline. 
* Analytics: Make custom reports, and view your RingCentral data within Hubspot. Get actionable insights with invaluable metrics into individual and team performance.
* Work the way you want: There’s no software to download; you can log on and get access to RingCentral for Hubspot from any PC or Mac.

Documentation
User guide
https://netstorage.ringcentral.com/guides/hubspot_user_guide.pdf
Administrator guide
https://netstorage.ringcentral.com/guides/hubspot_admin_guide.pdf
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx","manifest_version":3,"version":"24.3.13","name":"RingCentral for HubSpot","description":"RingCentral for HubSpot","background":{"service_worker":"background.js"},"permissions":["background","notifications","storage","system.display"],"host_permissions":["https://*.ringcentral.com/*","https://*.ringcentral.biz/*"],"action":{},"icons":{"16":"icon_16.png","32":"icon_32.png","48":"icon_48.png","128":"icon_128.png"},"web_accessible_resources":[{"resources":["redirect.html","client.html","popup.html","assets/*"],"matches":[""]}],"content_scripts":[{"matches":["*://*.hubspot.com/*"],"js":["./content.js"]}],"content_security_policy":{"extension_pages":"script-src 'self'; object-src 'self'"}}
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User reviews

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Ben Schlea (ID: 00000053832ad2d6) Voted 1 ★ - Updated 09/28/2023 CANNOT TURN RINGER OFF NO MATTER WHAT. I get constant inbound calls, and having all calls ring all the time with the obnoxious old style bell ring is unaccaptable. It used to turn off under invisable status but they changed it now it only stops ringing on DND. BUt that means calls go straight to Voicemail and you can't screen the call. Get this fixed!!!

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Yesid Pena (ID: 00000079e0a974be) Voted 1 ★ - Updated 12/02/2022 The new update is horrible, please revert. Unless i have the window open it will only recognize incoming calls.

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Kevin Tran (ID: 00000046fb8e399c) Voted 1 ★ - Updated 11/04/2022 New update has made using RC unbearable. Float mode is no longer accessible - 0/5 stars. Please fix.

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Vedran Cavara (ID: 0000002c4ed49d1c) Voted 2 ★ - Updated 09/20/2022 Too many bugs and crashes all the time when in the middle of a call.

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Олексій Коротков (ID: 00000067a78bc458) Voted 4 ★ - Updated 08/26/2022 Сool application, but is it possible to change ring?