XAD Client for CRM New Version

Latest Version

Version
2.4.0.0
Update
February 25, 2024
Size
1.16MiB
Developer
www.cloudpbx.vn
Category
Users
26
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
Tiếng Việt
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Permissions
Scripting
ActiveTab
Storage
Tabs
Notifications
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XAD Client for CRM New Version Extension

Welcome to XAD Extension
XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk) specially designed for Call Center Agent/Contact Center Agent. Using for Windows, Linux and MacOS.
How does it work?
- Go to the Chrome web store, search for the XAD keyword then add it to your chrome.
- Login into XAD Extension with your individual call center account.
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Click on a phone number and make a call.
- Make outgoing calls via the call
- All your calls will automatically get logged and recorded in your XAD account.
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout.

----------------------------------------------------------------------------------------------------
v2.4.0.0
- Upgrade XAD extension system.
- Upgrade to the latest version of SocketIO.
- Integrate Webpack into the extension.
v2.3.02.02
- Update some errors that arise for the calling feature via Zalo.
v2.3.02.01
- Add a new feature to allow calling via Zalo.
v2.3.01.13
- Update some new features for the Sales Console.
v2.3.01.12
- Update call not sending a request to create ticket on FreshDesk.
v2.3.01.11
- Fix error when logging in with the same extension number.
v2.3.01.10
- Update more options when call ringing, create a case on Salesforce.
v2.3.01.09
- Update and fix some issues related to the Ubuntu operating system.
v2.3.01.08
- Fix click to call from Case Salesforce add call log to Case.
v2.3.01.07
- Update to add automatic call log assignment for FreshSales.
v2.3.01.06
- Update more modules for sending messages with Zalo (ZNS) Template.
- Fix agent login error with previously configured CRM.
- Fix the error of displaying the wrong message that the agent is already logged in.
v2.3.01.05
- Update more customer information displayed on CRM Zendesk.
- Fixed some bugs not showing call log in CRM FreshSales.
v2.3.01.04
- Fixed some bugs related to multi-tab refresh.
v2.3.01.03
- Fixed some bugs in modules sms.
v2.3.01.02
- Fixed some bugs.
v2.3.01.01
- Fixed some interface bugs.
v2.2.12.21
- Update more English and Vietnamese languages.
v2.2.11.10
- Updated feature to add call log manually when complete calls for FreshSales.
- Updated feature when ending a call, automatically returning to the previously opened tab while in another tab.
- Update feature on/off Transfer CSAT.
v2.2.09.19
- Change get config from the file to the options page.
v2.2.06.10
- Update manifest version 2 to manifest version 3.
- Change the way to load Jquery and Socket IO in background.service worker.
- Update the new interface for the extension.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "XAD Client for CRM New Version", "version": "2.4.0.0", "manifest_version": 3, "description": "XAD Client for CRM New Version", "background": { "service_worker": "js/background.js", "type": "module" }, "permissions": ["scripting", "activeTab", "storage", "tabs", "notifications"], "host_permissions": ["https://*/*", "http://*/*", "file:///*/*", ""], "action": { "default_title": "XAD Client for CRM", "default_icon": "img/icon_logout.png", "default_popup": "popup.html" }, "icons": { "128": "img/xad128.png" }, "content_scripts": [ { "matches": [ "https://*.freshdesk.com/*", "https://*.freshsales.com/*", "https://*.lightning.force.com/*", "https://*.salesforce.com/*", "https://*.crm5.dynamics.com/*", "https://*.zendesk.com/*", "https://www.google.com/*", "https://*.myfreshworks.com/*", "https://task.tala.xyz/*" ], "js": ["js/jquery3.2.1.min.js", "js/clients.js"] } ], "web_accessible_resources": [ { "resources": ["img/*", "js/*", "css/*"], "matches": [ "https://*.freshdesk.com/*", "https://*.freshsales.com/*", "https://*.lightning.force.com/*", "https://*.salesforce.com/*", "https://*.crm5.dynamics.com/*", "https://*.zendesk.com/*", "https://www.google.com/*", "https://*.myfreshworks.com/*" ] } ], "options_page": "option.html", "author": "NTTNetworks"}
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How to download and manually install XAD Client for CRM New Version extension for Chrome

Looking for a way to install XAD Client for CRM New Version extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install XAD Client for CRM New Version extensions manually, this article outlines two simple methods to effortlessly install XAD Client for CRM New Version extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download XAD Client for CRM New Version extension and manually install through Drag &Drop

If you ever need to manually install a XAD Client for CRM New Version extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the XAD Client for CRM New Version Extension by clicking the "Download CRX" button on the website.

Look for the XAD Client for CRM New Version extension you wish to install. Go to the website and download the XAD Client for CRM New Version extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for XAD Client for CRM New Version extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the XAD Client for CRM New Version extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download XAD Client for CRM New Version extension for Chrome and install in Developer Mode

This is another method to install XAD Client for CRM New Version extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the XAD Client for CRM New Version extension file

Select and download the XAD Client for CRM New Version extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the XAD Client for CRM New Version extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your XAD Client for CRM New Version extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the XAD Client for CRM New Version extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install XAD Client for CRM New Version extension in 2 ways. We hope this guide proves helpful.

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