XAD Client for CRM New Version

Latest Version

Version
2.4.0.0
Update
February 25, 2024
Size
1.16MiB
Developer
www.cloudpbx.vn
Category
Users
26
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
Tiếng Việt
See more
Permissions
Scripting
ActiveTab
Storage
Tabs
Notifications
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XAD Client for CRM New Version Extension

Welcome to XAD Extension
XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk) specially designed for Call Center Agent/Contact Center Agent. Using for Windows, Linux and MacOS.
How does it work?
- Go to the Chrome web store, search for the XAD keyword then add it to your chrome.
- Login into XAD Extension with your individual call center account.
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Click on a phone number and make a call.
- Make outgoing calls via the call
- All your calls will automatically get logged and recorded in your XAD account.
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout.

----------------------------------------------------------------------------------------------------
v2.4.0.0
- Upgrade XAD extension system.
- Upgrade to the latest version of SocketIO.
- Integrate Webpack into the extension.
v2.3.02.02
- Update some errors that arise for the calling feature via Zalo.
v2.3.02.01
- Add a new feature to allow calling via Zalo.
v2.3.01.13
- Update some new features for the Sales Console.
v2.3.01.12
- Update call not sending a request to create ticket on FreshDesk.
v2.3.01.11
- Fix error when logging in with the same extension number.
v2.3.01.10
- Update more options when call ringing, create a case on Salesforce.
v2.3.01.09
- Update and fix some issues related to the Ubuntu operating system.
v2.3.01.08
- Fix click to call from Case Salesforce add call log to Case.
v2.3.01.07
- Update to add automatic call log assignment for FreshSales.
v2.3.01.06
- Update more modules for sending messages with Zalo (ZNS) Template.
- Fix agent login error with previously configured CRM.
- Fix the error of displaying the wrong message that the agent is already logged in.
v2.3.01.05
- Update more customer information displayed on CRM Zendesk.
- Fixed some bugs not showing call log in CRM FreshSales.
v2.3.01.04
- Fixed some bugs related to multi-tab refresh.
v2.3.01.03
- Fixed some bugs in modules sms.
v2.3.01.02
- Fixed some bugs.
v2.3.01.01
- Fixed some interface bugs.
v2.2.12.21
- Update more English and Vietnamese languages.
v2.2.11.10
- Updated feature to add call log manually when complete calls for FreshSales.
- Updated feature when ending a call, automatically returning to the previously opened tab while in another tab.
- Update feature on/off Transfer CSAT.
v2.2.09.19
- Change get config from the file to the options page.
v2.2.06.10
- Update manifest version 2 to manifest version 3.
- Change the way to load Jquery and Socket IO in background.service worker.
- Update the new interface for the extension.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "XAD Client for CRM New Version", "version": "2.4.0.0", "manifest_version": 3, "description": "XAD Client for CRM New Version", "background": { "service_worker": "js/background.js", "type": "module" }, "permissions": ["scripting", "activeTab", "storage", "tabs", "notifications"], "host_permissions": ["https://*/*", "http://*/*", "file:///*/*", ""], "action": { "default_title": "XAD Client for CRM", "default_icon": "img/icon_logout.png", "default_popup": "popup.html" }, "icons": { "128": "img/xad128.png" }, "content_scripts": [ { "matches": [ "https://*.freshdesk.com/*", "https://*.freshsales.com/*", "https://*.lightning.force.com/*", "https://*.salesforce.com/*", "https://*.crm5.dynamics.com/*", "https://*.zendesk.com/*", "https://www.google.com/*", "https://*.myfreshworks.com/*", "https://task.tala.xyz/*" ], "js": ["js/jquery3.2.1.min.js", "js/clients.js"] } ], "web_accessible_resources": [ { "resources": ["img/*", "js/*", "css/*"], "matches": [ "https://*.freshdesk.com/*", "https://*.freshsales.com/*", "https://*.lightning.force.com/*", "https://*.salesforce.com/*", "https://*.crm5.dynamics.com/*", "https://*.zendesk.com/*", "https://www.google.com/*", "https://*.myfreshworks.com/*" ] } ], "options_page": "option.html", "author": "NTTNetworks"}
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