Collects log files to troubleshoot NICE inContact agent issues.

Latest Version

Version
1.4
Update
February 12, 2024
Size
25.55KiB
Developer
Category
Users
769
Rating
4 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
DeclarativeContent
ActiveTab
Debugger
Scripting
Downloads
Tabs
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NICE inContact Log Collector - beta Extension

This extension enhances the capabilities of InContact MAX and CXONE agents by facilitating the collection of JSON files, console logs, InContact MAX logs directly from their browser tab.

Update 1.4: The functionality for saving .har files has been substituted with JSON format due to its reduced demand on computing resources while still maintaining compatibility with analysis via a .har analyser.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "NICE inContact Log Collector - beta", "description": "Collects log files to troubleshoot NICE inContact agent issues.", "version": "1.4", "manifest_version": 3, "background": { "service_worker": "background.js", "type": "module" }, "action": { "default_icon": { "16": "icons/icons8-record-16.png", "32": "icons/icons8-record-32.png", "48": "icons/icons8-record-48.png", "64": "icons/icons8-record-64.png", "128": "icons/icons8-record-100.png" } }, "permissions": [ "declarativeContent", "activeTab", "debugger", "scripting", "downloads", "tabs" ],"host_permissions": [ "https://*.nicecxone.com/*", "https://*.niceincontact.com/*", "https://*.nice-incontact.com/*"] }
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User reviews

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Jay Williams (ID: 00000090b9eeff7f) Voted 5 ★ - Updated 02/11/2022 Great, easy to use extension to simplify the collection of agent logs for vendor support.