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empathy

0.0.1

Download CRX (10.29KiB )

Emotion based text analyzer for prioritizing support tickets (Apache Spark).

Latest Version

Version

0.0.1

Update

August 22, 2016

Size

10.29KiB

Developer

Category

Users

0

Rating

0 ★

Manifest Version

2

Web Store Status

Extension ID

emllmbgmcemcolpmcnbnjhfhemmehhje

Languages Support

English (United States)

See more

Permissions

ContextMenus

See more

empathy Extension

The goal of empathy is simple: Improve customer happiness by categorizing support tickets based on their emotion.

When a customer submits a support ticket through your site: run the text through empathy and save the emotion. Use this emotion to find and respond to unhappy customers (prioritize \"angry\" over \"happy\" tickets) faster.

Read more

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "empathy", "description": "Emotion based text analyzer for prioritizing support tickets (Apache Spark).", "version": "0.0.1", "permissions": ["contextMenus"], "background": { "persistent": false, "scripts": ["background.js"] }, "manifest_version": 2, "icons": { "128": "icon/empathy.png" }}

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Download CRX(10.29KiB)

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