Build better products with customer feedback. Collect and organize feedback in one place to inform your product decisions.

Latest Version

Version
1.1.5
Update
May 21, 2022
Size
284KiB
Developer
uservitalshq.com
Category
Users
15
Rating
5 ★
Manifest Version
2
Web Store Status
Languages Support
English (United States)
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Permissions
ActiveTab
Https://app.uservitalshq.com/api/graphql
Https://api.uservitalshq.com/graphql
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UserVitals:Better products with user feedback Extension

The UserVitals Chrome extension allows you to save customer feedback from any web page and send it to UserVitals as a customer insight. Compatible with all browser-based tools to allow for quick highlight & capture.

How it works - Highlight the feedback you want to capture and click the UserVitals chrome extension icon. UserVitals should be able to detect which customer this feedback is coming from for supported apps such as Intercom, Helpscout, Zendesk, Gmail, and more in just one click.

Capture insights from customer conversations in a few clicks, from any web-based tool your team is already using. Sales, support, and success teams have frontline access to customer feedback that they often find difficult to process, route, and deliver to the product team. Valuable customer insight often slips through the cracks. UserVitals provides internal customer-facing teams with a simple, non-disruptive mechanism to deliver customer insights directly to the product team.

UserVitals can be used as an internal tool feedback management tool, but still allow customers to interact with their history of feedback, or it can be used publicly by publishing a product roadmap and changelog.

Never lose sight of common feature requests, ideas, and pain points that come through customer channels. Easily see what matters to your customers and why, with all context at hand, and inform your product decisions.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "UserVitals:Better products with user feedback", "author": "UserVitals", "description": "Build better products with customer feedback. Collect and organize feedback in one place to inform your product decisions.", "version": "1.1.5", "icons": { "128": "logo128x128.png", "48": "logo48x48.png", "16": "logo16x16.png" }, "background": { "persistent": false, "scripts": ["background.js"] }, "browser_action": { "default_popup": "index.html" }, "permissions": [ "activeTab", "https://app.uservitalshq.com/api/graphql", "https://api.uservitalshq.com/graphql" ]}
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How to download and manually install UserVitals:Better products with user feedback extension for Chrome

Looking for a way to install UserVitals:Better products with user feedback extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install UserVitals:Better products with user feedback extensions manually, this article outlines two simple methods to effortlessly install UserVitals:Better products with user feedback extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download UserVitals:Better products with user feedback extension and manually install through Drag &Drop

If you ever need to manually install a UserVitals:Better products with user feedback extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the UserVitals:Better products with user feedback Extension by clicking the "Download CRX" button on the website.

Look for the UserVitals:Better products with user feedback extension you wish to install. Go to the website and download the UserVitals:Better products with user feedback extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for UserVitals:Better products with user feedback extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the UserVitals:Better products with user feedback extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download UserVitals:Better products with user feedback extension for Chrome and install in Developer Mode

This is another method to install UserVitals:Better products with user feedback extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the UserVitals:Better products with user feedback extension file

Select and download the UserVitals:Better products with user feedback extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the UserVitals:Better products with user feedback extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your UserVitals:Better products with user feedback extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the UserVitals:Better products with user feedback extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install UserVitals:Better products with user feedback extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Felix Chan (ID: 000000f1fe9f79c8) Voted 5 ★ - Updated 02/22/2021 For the past year, I was jumping from product to product, desperately looking for a platform that could fit my needs. After finding User Vitals, I've been able to satisfy all my feedback tracking needs, and even translate multiple sources into a prioritized order that I can easily use for my company's roadmap! Can't recommend User Vitals enough!

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Daniaal M (ID: 000000e6cb14e7a1) Voted 5 ★ - Updated 02/22/2021 An AMAZING product - really solves all the issues I had in tracking feedback in my startup. Going to recommend to the SaaS community...