Le bandeau intégré permet un couplage simple et rapide de la solution de centre d’appels Call Contact à votre CRM.

Latest Version

Version
1.2.2
Update
January 5, 2021
Size
51.95KiB
Developer
Category
Users
322
Rating
5 ★
Manifest Version
2
Web Store Status
Languages Support
Français
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Permissions
Https://opencc.callcontact.les800.com/*
Notifications
ContextMenus
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SFR Call Contact - Bandeau Intégré Extension

- Lors d’un appel _Call Contact_ vers l’un de vos téléconseillers, le bandeau remonte automatiquement la fiche liée au client dans votre navigateur.
- L'extension permet aussi au téléconseiller de rappeler le client via _Call Contact_ en 1 clic. Ceci à partir du n° de téléphone client présent sur la page web du CRM.

Le bandeau intégré nécessite la souscription à la solution _Call Contact_ de SFR Business.
De plus, le CRM utilisé doit faire partie de la **liste des CRMs pris en charge** par l'application.

Plus d’informations sur : https://www.sfrbusiness.fr/relation-client/call-contact/
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "SFR Call Contact - Bandeau Int\u00e9gr\u00e9", "short_name": "SFR CC Bandeau", "version": "1.2.2", "default_locale": "fr", "author": "SFR Business", "description": "Le bandeau int\u00e9gr\u00e9 permet un couplage simple et rapide de la solution de centre d\u2019appels Call Contact \u00e0 votre CRM.", "homepage_url": "https://www.sfrbusiness.fr/relation-client/call-contact", "icons": { "48": "icons/sfr_48.png", "128": "icons/sfr.png" }, "permissions": [ "https://opencc.callcontact.les800.com/*", "notifications", "contextMenus" ], "background": { "scripts": [ "common.js", "config.js", "lib/browser-polyfill.js", "background/Badge.js", "background/CallTimer.js", "background/background.js" ] }, "browser_action": { "default_icon": "icons/sfr.png", "default_title": "SFR Bandeau Int\u00e9gr\u00e9", "default_popup": "popup/popup.html" }, "content_scripts":[ { "matches": ["https://*.lightning.force.com/*"], "css": ["content/content.css"], "js": ["lib/browser-polyfill.js", "common.js", "content/content.js", "content/salesforce_content.js"] }, { "matches": ["https://*.zendesk.com/agent*"], "css": ["content/content.css", "content/zendesk_content.css"], "js": ["lib/browser-polyfill.js", "common.js", "config.js", "content/content.js", "content/zendesk_content.js"] }, { "matches": ["https://*.dynamics.com/*"], "css": ["content/content.css", "content/ms_dynamics_content.css"], "js": ["lib/browser-polyfill.js", "common.js", "content/content.js", "content/ms_dynamics_content.js"] }, { "matches": ["https://*.service-now.com/*"], "css": ["content/content.css", "content/serviceNow_content.css"], "js": ["lib/browser-polyfill.js", "common.js", "content/content.js", "content/serviceNow_content.js"] } ], "minimum_chrome_version": "76", "protocol_handlers": [ { "protocol": "tel", "name": "Call Contact", "uriTemplate": "https://opencc.callcontact.les800.com/occ-crm-connector/cc/outbound?query=%s" } ], "commands": { "_execute_browser_action": { "suggested_key": { "windows": "Ctrl+Shift+X", "linux": "Ctrl+Shift+X", "mac": "MacCtrl+Shift+X", "default": "Ctrl+Shift+X" }, "description": "Ouverture Bandeau Int\u00e9gr\u00e9" } }, "web_accessible_resources": [ "icons/phone.png" ]}
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