Inject Germain UX monitoring to enable Real User Monitoring for Web Application (e.g. Salesforce.com, eCommerce, Website, etc).
User Monitoring for webapp e.g.SalesForce.com Extension
Benefits per Team:
- Biz Ops : Improve Process Performance, Identify Inefficiencies or Loss of Productivity
- Marketing Ops: Analyze Campaign, Page, Social Media performance
- User Support: Help User with their functional and technical issues, etc
- UX: Analyze User Behavior, understand where and why they drop off.
- DevOps: Manage Technology, Monitoring and Automation in real-time, 24x7
- Dev: Optimize Application Code (front and backend)
Features (with this extension):
- Real User Experience Monitoring & Insights (Session Recording & Replay, Real User Feedback, Process Mining, Technology Insights)
Features (with other Germain components)
- Deeper Insights
- Auto Resolution
- Alerting
- Issue Detection Before Impact
- etc
NOTES:
- This Chrome Extension only needs to be used when the application you want to monitor does not allow javascript injection. However, if the application you want to monitor allows JS injection, please use Germain UX - RUM JS: https://docs.germainux.com/main/germain-ux-rum-js
- This is an App runs in the background of the Chrome Browser, it does not have any UI. The UI is offered via Germain UX Workspace which is available on cloud or onpremise: https://docs.germainux.com/main/install-on-premise-or-cloud)
Source Manifest.json
How to download and manually install User Monitoring for webapp e.g.SalesForce.com extension for Chrome
Looking for a way to install User Monitoring for webapp e.g.SalesForce.com extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install User Monitoring for webapp e.g.SalesForce.com extensions manually, this article outlines two simple methods to effortlessly install User Monitoring for webapp e.g.SalesForce.com extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download User Monitoring for webapp e.g.SalesForce.com extension and manually install through Drag &Drop
If you ever need to manually install a User Monitoring for webapp e.g.SalesForce.com extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the User Monitoring for webapp e.g.SalesForce.com Extension by clicking the "Download CRX" button on the website.
Look for the User Monitoring for webapp e.g.SalesForce.com extension you wish to install. Go to the website and download the User Monitoring for webapp e.g.SalesForce.com extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for User Monitoring for webapp e.g.SalesForce.com extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the User Monitoring for webapp e.g.SalesForce.com extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download User Monitoring for webapp e.g.SalesForce.com extension for Chrome and install in Developer Mode
This is another method to install User Monitoring for webapp e.g.SalesForce.com extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the User Monitoring for webapp e.g.SalesForce.com extension file
Select and download the User Monitoring for webapp e.g.SalesForce.com extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the User Monitoring for webapp e.g.SalesForce.com extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your User Monitoring for webapp e.g.SalesForce.com extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the User Monitoring for webapp e.g.SalesForce.com extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install User Monitoring for webapp e.g.SalesForce.com extension in 2 ways. We hope this guide proves helpful.
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