Click to Call
PhoneHQ - Click to Call Extension
From handling calls with maximum flexibility to providing excellent customer service, PhoneHQ makes it easy to turn phone calls into your main advantage.
ANSWER ON-THE-SPOT CUSTOMER CALLS
Our Click-to-Call widget comes with a powerful link under which you’ll find all crucial customer details that will help you lead the call even when you’re unprepared.
Where do we take these details from?
MAKE ONE-CLICK CALLS FROM ANY WEBPAGE YOU WANT
PhoneHQ gives you an option to turn on auto-highlighting for phone numbers. This allows you to make phone calls simply by clicking on the phone numbers you see on any webpage you are.
It can save you tons of time and come in handy especially when you’re using tools like Pipedrive (that PhoneHQ integrates with!) where you store your clients’ details along with their phone numbers.
This way, you don’t have to switch between various software and you can make calls in the most flexible way.
WORK ON CUSTOMER HAPPINESS WITH IVR
PhoneHQ comes with an IVR. IVR is a piece of software that lets your customers make calls accordingly to their issue by choosing a tone on a keypad.
Therefore, using an IVR, you can connect your customers directly to the right customer service rep and limit the number of times when you have to redirect your customers or, even worse, put them on hold.
Keep them happy by making it easy to resolve their issues and don’t make them spend too much time on pointless waiting.
HANDLE PHONE CALLS WHEREVER YOU ARE
Besides PhoneHQ Click-to-Call widget that is available in the Chrome Web Store, you can also get PhoneHQ Mobile app (on Android and iOS) that lets you take business phone calls no matter where you.
This way, your office won’t be the only place where you’re ready to assist your customers and no case will turn out to be unreachable.
GO GLOBAL, CALL GLOBAL
PhoneHQ makes it easy for you to connect with your worldwide customers. That’s because we offer international phone numbers from more than 60 countries. Using them, you can appeal to customers from all over the world and make it easy for them to contact your company. If you combine it with the Toll-free numbers that we offer, you’ll make it a no-brainer for your customers to call your support center in case of an issue.
On top of that, PhoneHQ remembers that - especially - a customer support center should save your business some money and not make it spend more. Thus, you’ll find only affordable call rates, so in case you want to make outbound calls, it won’t ever hurt your budget.
LOOSE NO IMPORTANT DETAIL
In PhoneHQ, you’ll find an option to record every call you make. This way, you can rewind any important conversation you had and recall important information. Plus, we store your call recordings even up to 365 days, so you don’t have to worry whether you’ll “have them for long enough”.
Contact us to try it out yourself!
Source Manifest.json
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