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Help Scout makes great customer service achievable for businesses of all sizes.
Latest Version
Version
2.0
Update
September 22, 2021
Size
4.88KiB
Developer
helpscout.com
Category
Users
1,000+ 
Rating
3.9 ★
Manifest Version
2
Web Store Status
Extension ID
Languages Support
Permissions
UnlimitedStorage
Notifications
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Notifications
Help Scout Application
Help Scout is a help desk designed for a great customer experience, free of ticket numbers and portals. It's easy to get your team up and running with our customer service software.
HELP DESK SCALE WITHOUT THE CLUTTER
+ Workflows enable you to filter emails, setup custom folders or automate actions quickly
+ 75+ keyboard shortcuts modeled after Gmail make you feel right at home
+ Insert canned responses on-demand with Saved Replies
+ Use Help Scout from Gmail with our powerful email integration
COLLABORATE WITH YOUR TEAM
+ Insightful Help Scout reports keep your finger on the pulse of the business
+ Collaborate internally with private notes and assigning
+ Our unique collision detection feature prevents two agents from replying to the same customer
+ Manage multiple mailboxes or products with ease
BUILD CUSTOMER RELATIONSHIPS
+ Customer profiles populate automatically with public information
+ Complete conversation history is only a click away at all times
+ Quickly log phone calls from Help Scout or track voicemails automatically
EXTEND AND INTEGRATE
+ Help Scout Apps bring integrations with your favorite products into the fold
+ Leverage Help Scout in powerful ways with the read/write API
+ Custom Apps enable you to pull in data from any third party source
Delight customers in less time with customer support software that works just like email.
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HELP DESK SCALE WITHOUT THE CLUTTER
+ Workflows enable you to filter emails, setup custom folders or automate actions quickly
+ 75+ keyboard shortcuts modeled after Gmail make you feel right at home
+ Insert canned responses on-demand with Saved Replies
+ Use Help Scout from Gmail with our powerful email integration
COLLABORATE WITH YOUR TEAM
+ Insightful Help Scout reports keep your finger on the pulse of the business
+ Collaborate internally with private notes and assigning
+ Our unique collision detection feature prevents two agents from replying to the same customer
+ Manage multiple mailboxes or products with ease
BUILD CUSTOMER RELATIONSHIPS
+ Customer profiles populate automatically with public information
+ Complete conversation history is only a click away at all times
+ Quickly log phone calls from Help Scout or track voicemails automatically
EXTEND AND INTEGRATE
+ Help Scout Apps bring integrations with your favorite products into the fold
+ Leverage Help Scout in powerful ways with the read/write API
+ Custom Apps enable you to pull in data from any third party source
Delight customers in less time with customer support software that works just like email.
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", \t"name": "Help Scout", \t"description": "Help Scout makes great customer service achievable for businesses of all sizes.", \t"version": "2.0", \t"manifest_version": 2,\t"app": {\t "urls": [\t "https://www.helpscout.net/"\t ],\t "launch": {\t "web_url": "https://secure.helpscout.net/dashboard/"\t }\t },\t"permissions": [\t "unlimitedStorage",\t "notifications"\t ], \t \t"icons": { "128": "icon_128.png" \t}}
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