CXone Agent WebRTC Extension Extension Chrome

CXone Agent WebRTC Extension

Latest Version

Version

1.0.12

Update

October 16, 2024

Size

369KiB

Developer

CXone Agent WebRTC Extension Extension

CXone Agent Softphone Extension offers an independent softphone connection by moving the audio path out of the browser application into a companion browser extension to allow for increased reliability.

When the CXone Agent Softphone Extension is installed and enabled, CXone Agent will automatically detect it and use it as the integrated softphone. In the event that CXone Agent is refreshed or unexpectedly closed, the active audio path with a customer will not be disrupted.

Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "CXone Agent WebRTC Extension", "description": "CXone Agent WebRTC Extension", "version": "1.0.12", "manifest_version": 3, "icons": { "16": "assets/images/nice-cxone.png", "48": "assets/images/nice-cxone.png", "128": "assets/images/nice-cxone.png" }, "optional_permissions": [ "system.cpu", "system.memory" ], "permissions": [ "offscreen" ], "options_ui": { "page": "options.html", "open_in_tab": true }, "background": { "service_worker": "background.js" }, "externally_connectable": { "matches": [ "https://cxagent.nicecxone-dev.com/*", "https://cxagent.nicecxone-test.com/*", "https://cxagent.nicecxone-staging.com/*", "https://cxagent.nicecxone.com/*", "https://cxagent.nicecxone-gov.com/*", "https://*.visualforce.com/*", "https://*.lightning.force.com/*", "https://*.visual.force.com/*", "https://*.force.com/*" ] }, "web_accessible_resources": [ { "resources": [ "options.html" ], "matches": [ "https://cxagent.nicecxone-dev.com/*", "https://cxagent.nicecxone-test.com/*", "https://cxagent.nicecxone-staging.com/*", "https://cxagent.nicecxone.com/*", "https://cxagent.nicecxone-gov.com/*" ] } ], "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAmtavluJYH9VnvXT5pOU63ym6hv4MewzJUddVruijccuNddgQDkJZSwpjJTyHCTKeXpMZda5oHS7rBSYC9vIT9WxSNGHDuIbfo1QTajkA/HcZA2NII6Jfq/X8oOnoUU2blZsYZ3VfJ6KSp8iwdpnAZbPaTthdfKZeLMm0XvvSdG1DXbXP588ElW+SvO4ndnwgiTPGEGAxQbETMgIYqYiTlufWZd42+wq0U4bu5LnraCMk2nidOxmB8q8a7vX22uE48xsxjt6OFj3tHuENN5tFZXLiHWnbSDVobobtRsORcDMCXIHQrB2l+PS+zObJ0ZavTrNN7YJccF358SfIXoWEswIDAQAB"}

CXone Agent WebRTC Extension

CXone Agent WebRTC Extension

Latest Version

CXone Agent WebRTC Extension Extension

Source Manifest.json

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