Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.

Latest Version

Version
2.0.0
Update
December 3, 2024
Size
2.39MiB
Developer
www.controlup.com
Category
Users
1,000+
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Tabs
Cookies
WebRequest
Storage
Alarms
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ControlUp Enrich Extension

Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.

ControlUp’s Enrich gives IT admins and IT support teams real-time user experience insights without having to leave the tools and interfaces they already use to manage their physical and Cloud PCs and manage IT support tickets, including Microsoft Intune and ServiceNow.

In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.

Built to work with ControlUp’s DEX Platform, the Enrich plug-in enhances efficiency, detects, and resolves issues rapidly, provides insights on user experience and helps to manage device performance without having to navigate across different consoles.

ControlUp Enrich functionality includes:
•\tSupport for any third-party interface including Microsoft Intune, ServiceNow, Citrix Director, Google Admin and other IT tools
•\tView device hardware, OS, and other asset details
•\tReal-time Windows, macOS, Linux and ChromeOS device performance monitoring
•\tBuilt-in troubleshooting & remediation scripted actions
•\tRemote asssistance: remote shell, shadow and control
•\tDevice Event Log monitoring
•\tActive process monitoring and control
•\tApplication and OS crash information
•\tTop CPU and RAM consumers insights
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "ControlUp Enrich", "description": "Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.", "version": "2.0.0", "action": { "default_title": "Login", "default_popup": "./src/popup/popup.html", "default_icon": "logo192.png" }, "host_permissions": [ "*://*.controlup.com/" ], "permissions": [ "tabs", "cookies", "webRequest", "storage", "alarms" ], "icons": { "16": "logo16.png", "32": "logo32.png", "48": "logo48.png", "128": "logo128.png" }, "content_scripts": [ { "js": [ "assets/enrich-content.ts-loader-3ca93e8b.js" ], "matches": [ "" ], "media": [], "css": [ "assets/enrich-content-75e9ef32.css" ] } ], "background": { "service_worker": "service-worker-loader.js", "type": "module" }, "web_accessible_resources": [ { "matches": [ "https://*/*" ], "resources": [ "agent/*" ], "use_dynamic_url": false }, { "matches": [ "" ], "resources": [ "assets/fetch-metadata.handler-fa156250.js", "assets/urls-d4164835.js", "assets/dex-auth.api-398393f4.js", "assets/enrich-content.ts-6de7ddbd.js" ], "use_dynamic_url": false } ]}
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User reviews

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Joel Stocker (ID: 00000011f389a633) Voted 5 ★ - Updated 10/27/2023 This is an excellent plug-in. I use Microsoft Intune for desktop device management and I use the ControlUp platform for Digital employee experience monitoring and optimization. This plug-in allows me to immediately see any real-time experience issues a user might have without having to leave the Intune interface, saving me time and money. Highly recommend this plug-in and if you don't have a DEX tool yet (or need a better one), check out the ControlUp DEX Platform