Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.
ControlUp Enrich Extension
Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.
ControlUp’s Enrich gives IT admins and IT support teams real-time user experience insights without having to leave the tools and interfaces they already use to manage their physical and Cloud PCs and manage IT support tickets, including Microsoft Intune and ServiceNow.
In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.
Built to work with ControlUp’s DEX Platform, the Enrich plug-in enhances efficiency, detects, and resolves issues rapidly, provides insights on user experience and helps to manage device performance without having to navigate across different consoles.
ControlUp Enrich functionality includes:
•\tSupport for any third-party interface including Microsoft Intune, ServiceNow, Citrix Director, Google Admin and other IT tools
•\tView device hardware, OS, and other asset details
•\tReal-time Windows, macOS, Linux and ChromeOS device performance monitoring
•\tBuilt-in troubleshooting & remediation scripted actions
•\tRemote asssistance: remote shell, shadow and control
•\tDevice Event Log monitoring
•\tActive process monitoring and control
•\tApplication and OS crash information
•\tTop CPU and RAM consumers insights
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ControlUp’s Enrich gives IT admins and IT support teams real-time user experience insights without having to leave the tools and interfaces they already use to manage their physical and Cloud PCs and manage IT support tickets, including Microsoft Intune and ServiceNow.
In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.
Built to work with ControlUp’s DEX Platform, the Enrich plug-in enhances efficiency, detects, and resolves issues rapidly, provides insights on user experience and helps to manage device performance without having to navigate across different consoles.
ControlUp Enrich functionality includes:
•\tSupport for any third-party interface including Microsoft Intune, ServiceNow, Citrix Director, Google Admin and other IT tools
•\tView device hardware, OS, and other asset details
•\tReal-time Windows, macOS, Linux and ChromeOS device performance monitoring
•\tBuilt-in troubleshooting & remediation scripted actions
•\tRemote asssistance: remote shell, shadow and control
•\tDevice Event Log monitoring
•\tActive process monitoring and control
•\tApplication and OS crash information
•\tTop CPU and RAM consumers insights
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "ControlUp Enrich", "description": "Improve IT team productivity with real-time desktop performance monitoring, remote assistance & remediation.", "version": "2.0.0", "action": { "default_title": "Login", "default_popup": "./src/popup/popup.html", "default_icon": "logo192.png" }, "host_permissions": [ "*://*.controlup.com/" ], "permissions": [ "tabs", "cookies", "webRequest", "storage", "alarms" ], "icons": { "16": "logo16.png", "32": "logo32.png", "48": "logo48.png", "128": "logo128.png" }, "content_scripts": [ { "js": [ "assets/enrich-content.ts-loader-3ca93e8b.js" ], "matches": [ "" ], "media": [], "css": [ "assets/enrich-content-75e9ef32.css" ] } ], "background": { "service_worker": "service-worker-loader.js", "type": "module" }, "web_accessible_resources": [ { "matches": [ "https://*/*" ], "resources": [ "agent/*" ], "use_dynamic_url": false }, { "matches": [ "" ], "resources": [ "assets/fetch-metadata.handler-fa156250.js", "assets/urls-d4164835.js", "assets/dex-auth.api-398393f4.js", "assets/enrich-content.ts-6de7ddbd.js" ], "use_dynamic_url": false } ]}
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