Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.

Latest Version

Version
4.1.3
Update
August 20, 2024
Size
24.25MiB
Developer
daktela.com
Category
Users
780
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
Deutsch
English
Français
Español
Hrvatski
Italiano
Magyar
Polski
Română
Slovenský
Slovenščina
čeština
Српски
български
русский
українська
‫العربية
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Permissions
ContextMenus
Storage
Tabs
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Daktela Extension

Control calls directly from‍ your browser.

The Browser extension is always available, no matter where your workflow is.

What does this plugin allow within the browser?

Answering and rejecting calls and other activities: Never miss your incoming activity notifications – pin your extension and always have it ready.

Logging in and out of queues and devices: Easily manage what queues and devices you need to work with.

Dialling calls manually: Enter a phone number or dial a contact or account from your CRM.

Starting and ending pauses: Manage your user states at the click of a button. Track the time you have spent on different tasks and breaks.

Sending direct SMS messages: Send outgoing SMSs to your contacts or start SMS chats, allowing you to have realtime conversations with your customers.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "__MSG_appName__", "description": "__MSG_appDescription__", "default_locale": "en", "version": "4.1.3", "homepage_url": "https://www.daktela.com", "content_security_policy": { "extension_pages": "script-src 'self'; object-src 'self'" }, "icons": { "48": "icons/icon.png", "128": "icons/icon_128.png" }, "action": { "default_popup": "index.html", "default_icon": "icons/icon-offline.png" }, "permissions": ["contextMenus", "storage", "tabs"], "background": { "service_worker": "background/background.js", "type": "module" }, "content_scripts": [ { "matches": ["http://*/*", "https://*/*"], "exclude_matches": ["http://*.daktela.com/*", "https://*.daktela.com/*"], "css": ["content/content.css"], "js": [ "config/config.js", "cli.js", "content/content-script.js", "sentry/sentry.js" ] }, { "matches": ["https://docs.daktela.com/*"], "css": ["content/content.css"], "js": [ "config/config.js", "cli.js", "content/content-script.js", "sentry/sentry.js" ] } ], "host_permissions": [""], "options_ui": { "page": "options/options.html" }}
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User reviews

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Silus (ID: 000000740916f350) Voted 5 ★ - Updated 09/18/2018 Jednoduché rozšírenie, vďaka ktorému môžete ovládať základné operátorské funkcie v Daktele.