Initiate calls with FortiVoice from Chrome.

Latest Version

Version
1.0.10
Update
February 11, 2023
Size
81.79KiB
Developer
Category
Users
328
Rating
3.14286 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Storage
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FortiVoice Click-to-dial Extension

FortiVoice Click-to-dial works with in conjunction with your FortiVoice Enterprise phone system to allow you select a phone number from a website and automatically call the party using your phone system extension.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx","name": "FortiVoice Click-to-dial","version": "1.0.10","description": "Initiate calls with FortiVoice from Chrome.","manifest_version": 3,"icons":{"128": "images/fv_corner_icon_128.png"},"permissions":["storage"],"host_permissions": ["https://*/*","http://*/*"],"options_ui":{"page": "views/options.html"},"background":{"service_worker": "scripts/background.js"},"web_accessible_resources":[{"resources": ["images/phone_blue.png","styles/contentStyle.css"],"matches": ["http://*/*","https://*/*","file:///*"]}],"action":{"default_icon": "images/fv_corner_icon_128.png","default_popup": "views/popup.html"},"content_scripts":[{"matches":["http://*/*","https://*/*","file:///*.htm","file:///*.html"],"css":["styles/contentStyle.css"],"js":["scripts/libphonenumber-max.min.js","scripts/util.js","scripts/requestUtil.js","scripts/content.js"],"run_at": "document_idle","all_frames": true,"match_about_blank": true}],"content_security_policy": {"script-src": "self","object-src": "self","worker-src": "self"}}
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User reviews

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Brett Sutherland (ID: 00000043e5756425) Voted 5 ★ - Updated 04/19/2024 I'm updating my previous negative review. I was able to get it to work by turning on Developer Mode, Allow access to file URLs and Collect Errors. I'm not sure which one made it work. Since it's working I'm not going to mess with it! YMMV. For anyone who is on the phone all day, It's a great tool. 4/19/24. It hasn't worked for some time. My guess is that given the small number of reviews FortiNet doesn't feel it is worth their time to update this feature to make it work and would rather sell a subscription for a dialer. We've used these systems since Talkswitch and enjoyed them. Not so much anymore. I don't know that I could recommend a FortiVoice product.

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Logan Harman (ID: 000000126eff92c9) Voted 1 ★ - Updated 09/08/2020 It just doesn't work. Fully updated FVE, extension is authenticated. I can verify by using the built in dialer. Clicking a phone number on a page however doesn't give an error, it just doesn't do anything. Formatting is correct, dial plan is correct, extension recognizes that the number I'm clicking is a phone number, however n o t h i n g happens. Having installed around 18 FVE's, one deployment being a central/survivability with 10 locations, I have to say every one has had at least a few issues requiring support. Don't expect the FVE solution to be anything like Fortinet's FortiGate solutions. They just don't support it enough. It's very frustrating to have a phone system with this many broken features.

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Daxter Granlin (ID: 00000087d2ab8df7) Voted 4 ★ - Updated 03/28/2020 This extension works good. Need to ensure your FortiVoice system is up to date and running firmware 6.0 or newer as this is a requirement. Even works in a terminal server environment and dials my remote phone that I am hot desked into. Recognized phone numbers in various number formats including numbers that include parenthesis. Being able to paste a number into the dial-pad and recognition of extensions would make this plugin great.

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Guy Roy (ID: 00000013d86d4d2a) Voted 1 ★ - Updated 02/19/2020 Useless peace of software. Not surprised since it comes from Fortinet. The extension does not want to connect even if i do have the correct credentials.

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Dan Tobler (ID: 0000000cb636d97b) Voted 2 ★ - Updated 02/05/2019 If I could get this to work, it would change my life for the better. Unfortunately I have put in all the settings associated with our Fortivoice server and my User information and it will not connect. Not to mention there is no support or anyone I can call to try and troubleshoot. One guy in my office got it installed and configured, however he can't get his phone to dial correctly because our company requires a "9" for outbound calls and no one can figure out how to pre-pend the 9 before the number found on the website.