Initiate calls with FortiVoice from Chrome.

Latest Version

Version
1.0.10
Update
February 11, 2023
Size
81.79KiB
Developer
Category
Users
328
Rating
3.14286 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Storage
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FortiVoice Click-to-dial Extension

FortiVoice Click-to-dial works with in conjunction with your FortiVoice Enterprise phone system to allow you select a phone number from a website and automatically call the party using your phone system extension.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx","name": "FortiVoice Click-to-dial","version": "1.0.10","description": "Initiate calls with FortiVoice from Chrome.","manifest_version": 3,"icons":{"128": "images/fv_corner_icon_128.png"},"permissions":["storage"],"host_permissions": ["https://*/*","http://*/*"],"options_ui":{"page": "views/options.html"},"background":{"service_worker": "scripts/background.js"},"web_accessible_resources":[{"resources": ["images/phone_blue.png","styles/contentStyle.css"],"matches": ["http://*/*","https://*/*","file:///*"]}],"action":{"default_icon": "images/fv_corner_icon_128.png","default_popup": "views/popup.html"},"content_scripts":[{"matches":["http://*/*","https://*/*","file:///*.htm","file:///*.html"],"css":["styles/contentStyle.css"],"js":["scripts/libphonenumber-max.min.js","scripts/util.js","scripts/requestUtil.js","scripts/content.js"],"run_at": "document_idle","all_frames": true,"match_about_blank": true}],"content_security_policy": {"script-src": "self","object-src": "self","worker-src": "self"}}
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How to download and manually install FortiVoice Click-to-dial extension for Chrome

Looking for a way to install FortiVoice Click-to-dial extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install FortiVoice Click-to-dial extensions manually, this article outlines two simple methods to effortlessly install FortiVoice Click-to-dial extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download FortiVoice Click-to-dial extension and manually install through Drag &Drop

If you ever need to manually install a FortiVoice Click-to-dial extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the FortiVoice Click-to-dial Extension by clicking the "Download CRX" button on the website.

Look for the FortiVoice Click-to-dial extension you wish to install. Go to the website and download the FortiVoice Click-to-dial extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for FortiVoice Click-to-dial extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the FortiVoice Click-to-dial extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download FortiVoice Click-to-dial extension for Chrome and install in Developer Mode

This is another method to install FortiVoice Click-to-dial extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the FortiVoice Click-to-dial extension file

Select and download the FortiVoice Click-to-dial extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the FortiVoice Click-to-dial extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your FortiVoice Click-to-dial extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the FortiVoice Click-to-dial extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install FortiVoice Click-to-dial extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Brett Sutherland (ID: 00000043e5756425) Voted 5 ★ - Updated 04/19/2024 I'm updating my previous negative review. I was able to get it to work by turning on Developer Mode, Allow access to file URLs and Collect Errors. I'm not sure which one made it work. Since it's working I'm not going to mess with it! YMMV. For anyone who is on the phone all day, It's a great tool. 4/19/24. It hasn't worked for some time. My guess is that given the small number of reviews FortiNet doesn't feel it is worth their time to update this feature to make it work and would rather sell a subscription for a dialer. We've used these systems since Talkswitch and enjoyed them. Not so much anymore. I don't know that I could recommend a FortiVoice product.

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Logan Harman (ID: 000000126eff92c9) Voted 1 ★ - Updated 09/08/2020 It just doesn't work. Fully updated FVE, extension is authenticated. I can verify by using the built in dialer. Clicking a phone number on a page however doesn't give an error, it just doesn't do anything. Formatting is correct, dial plan is correct, extension recognizes that the number I'm clicking is a phone number, however n o t h i n g happens. Having installed around 18 FVE's, one deployment being a central/survivability with 10 locations, I have to say every one has had at least a few issues requiring support. Don't expect the FVE solution to be anything like Fortinet's FortiGate solutions. They just don't support it enough. It's very frustrating to have a phone system with this many broken features.

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Daxter Granlin (ID: 00000087d2ab8df7) Voted 4 ★ - Updated 03/28/2020 This extension works good. Need to ensure your FortiVoice system is up to date and running firmware 6.0 or newer as this is a requirement. Even works in a terminal server environment and dials my remote phone that I am hot desked into. Recognized phone numbers in various number formats including numbers that include parenthesis. Being able to paste a number into the dial-pad and recognition of extensions would make this plugin great.

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Guy Roy (ID: 00000013d86d4d2a) Voted 1 ★ - Updated 02/19/2020 Useless peace of software. Not surprised since it comes from Fortinet. The extension does not want to connect even if i do have the correct credentials.

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Dan Tobler (ID: 0000000cb636d97b) Voted 2 ★ - Updated 02/05/2019 If I could get this to work, it would change my life for the better. Unfortunately I have put in all the settings associated with our Fortivoice server and my User information and it will not connect. Not to mention there is no support or anyone I can call to try and troubleshoot. One guy in my office got it installed and configured, however he can't get his phone to dial correctly because our company requires a "9" for outbound calls and no one can figure out how to pre-pend the 9 before the number found on the website.