SmartContact Agent mini

Latest Version

Version
0.0.0.2
Update
September 27, 2023
Size
28.49KiB
Developer
smart-contact.com
Category
Users
274
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
Español
See more
Permissions
Storage
System.display
Notifications
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SmartContact Agent mini Extension

SmartContact Agent mini es la extensión de agente de la solución omnicanal Cloud Contact Center SmartContact.
Mediante esta extensión será capaz de manejar conversaciones de teléfono, chat, whatsapp e email de una forma intuitiva incrementando la productividad y el control de sus comunicaciones, sin necesidad de ningún hardware adicional.

Principales funcionalidades:
•\tSistema de control de acceso (log in/out)
•\tGestión de llamadas/chats/whatsapp
•\tControl de estado (activo/inactivo, pausas)
•\tControl de Mute y llamada en espera
•\tGestión de agendas Agendas
•\tFunción de aviso de contacto o descuelgue automático
•\tControl de volumen
•\tSelección de número a mostrar en llamada saliente
•\tBotón para activar grabación (en modalidad bajo demanda)
•\tSistema de transferencia de llamada/chat en modo visual a agente, grupo o cualquier número externo (transferencia ciega o consulta)
•\tTipificación de conversaciones
•\tHistorial de llamadas. Sección donde visualizar las conversaciones realizadas
•\tChat interno y externo con posibilidad de intercambio de ficheros
•\tSección de información propia del agente
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "background": { "service_worker": "background.js" }, "action": { "default_icon": { "19": "icon19.png", "38": "icon38.png" }, "default_title": "SmartContact Agent mini" }, "description": "SmartContact Agent mini", "icons": { "128": "icon128.png", "16": "icon16.png", "48": "icon48.png" }, "manifest_version": 3, "name": "SmartContact Agent mini", "permissions": [ "storage", "system.display", "notifications" ], "version": "0.0.0.2", "content_scripts": [{ "matches": [ "https://comunicatormini.smart-contact.com/" ], "js": [ "contentScript.js" ], "run_at": "document_idle" }]}
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How to download and manually install SmartContact Agent mini extension for Chrome

Looking for a way to install SmartContact Agent mini extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install SmartContact Agent mini extensions manually, this article outlines two simple methods to effortlessly install SmartContact Agent mini extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download SmartContact Agent mini extension and manually install through Drag &Drop

If you ever need to manually install a SmartContact Agent mini extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the SmartContact Agent mini Extension by clicking the "Download CRX" button on the website.

Look for the SmartContact Agent mini extension you wish to install. Go to the website and download the SmartContact Agent mini extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for SmartContact Agent mini extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the SmartContact Agent mini extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download SmartContact Agent mini extension for Chrome and install in Developer Mode

This is another method to install SmartContact Agent mini extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the SmartContact Agent mini extension file

Select and download the SmartContact Agent mini extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the SmartContact Agent mini extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your SmartContact Agent mini extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the SmartContact Agent mini extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install SmartContact Agent mini extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Rocío Moreno (ID: 000000c8fe0c8f6a) Voted 5 ★ - Updated 10/03/2023 Me ha encantado

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Mario Pérez Alemán (ID: 00000077d2e703f6) Voted 5 ★ - Updated 10/03/2023 Muy buena extensión

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Ángel Valderrama (ID: 000000eca17e6216) Voted 5 ★ - Updated 09/21/2023 Genial