Takes the ticket submit buttons from the drop-up box in the Zendesk agent view and puts them into a button group instead.

Latest Version

Version
2.4.0.0
Update
November 16, 2020
Size
10.12KiB
Developer
Category
Users
788
Rating
4.02326 ★
Manifest Version
2
Web Store Status
Languages Support
English
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Permissions
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Zendesk Submit Expander Extension

Update 2.4: Internationalisation - All languages should now be supported.

One of my friends raised a feature request with Zendesk to get this as a first class feature: https://support.zendesk.com/hc/en-us/community/posts/360049132674-Feature-request-individual-submit-buttons-instead-of-drop-down Get on over there and support it so you won't have to live without the expander for a bit next time their UI changes and it breaks.

Do you hate having to make that one extra click to close a ticket? Are you worried your mouse clicks will wear out?
No More! Now the 'submit as' menu is turned into a button group, making all options available all the time with a single click!

Easy As!
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Zendesk Submit Expander", "short_name": "ZSE", "version": "2.4.0.0", "manifest_version": 2, "description": "Takes the ticket submit buttons from the drop-up box in the Zendesk agent view and puts them into a button group instead.", "author": "Dominic Shelton", "icons": { "128": "icon128.png", "48": "icon48.png", "16": "icon16.png" }, "browser_action": { "default_icon": { "128": "icon128.png", "48": "icon48.png", "16": "icon16.png" } }, "content_scripts": [ { "matches": ["*://*.zendesk.com/agent/tickets/*"], "run_at": "document_start", "css": ["zendesk-submit-expander.css"], "js": ["zendesk-submit-expander.js"] } ]}
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User reviews

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Andre Plutarco (ID: 000000bf6f46dc15) Voted 3 ★ - Updated 05/18/2023 It was ok, worked for 3 months and now, it doesn't work anymore. It`s a pity, because it really helped.

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Florian v. Rooij (ID: 000000330d751bb2) Voted 2 ★ - Updated 08/02/2022 No longer works with the new ZD layout It only works when creating a new ticket, not when replying to existing ones.

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Blu-eye Geek (ID: 000000440affd0d1) Voted 4 ★ - Updated 02/24/2022 I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688

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Matthew Dohm (ID: 0000004ecebb8ea0) Voted 1 ★ - Updated 01/08/2022 doesn't work anymore

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Tyler Williams (ID: 000000b5d34934ee) Voted 5 ★ - Updated 08/04/2021 Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.)