This plugin has several useful tools for Agents when working with FreshService Tickets.

Latest Version

Version
1.0.6
Update
June 14, 2023
Size
10.48KiB
Developer
Category
Users
99
Rating
0 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
ActiveTab
Scripting
Storage
Tabs
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FreshService Ticket Tools Extension

Adds ability to add a note, reply, forward, add time and start the timer while viewing a FreshService ticket. Also includes links to your portal specific url for creating new tickets, service requests and going to your FreshService Dashboard!
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "FreshService Ticket Tools", "description": "This plugin has several useful tools for Agents when working with FreshService Tickets.", "version": "1.0.6", "manifest_version": 3, "options_page": "options.html", "icons": { "128": "freshservice.png" }, "permissions": [ "activeTab", "scripting", "storage", "tabs" ], "host_permissions": [ "http://*/*", "https://*/*" ], "action": { "default_popup" : "popup.html" }, "background": { "service_worker": "background.js" }}
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