Report and resolve bugs 10x faster.

Latest Version

Version
5.11.2
Update
December 7, 2024
Size
5.48MiB
Developer
jam.dev
Category
Users
100,000+
Rating
4.68582 ★
Manifest Version
3
Web Store Status
Languages Support
English
See more
Permissions
TabCapture
WebRequest
WebNavigation
ActiveTab
Tabs
Storage
Cookies
Scripting
Offscreen
System.cpu
System.memory
See more

Jam Extension

Record exactly what went wrong and share it instantly with your dev team. No more back-and-forth emails, unnecessary meetings, or confusing screenshots.

Jam auto-captures technical logs, and creates developer-ready bug reports in seconds.


CAPTURE EVERYTHING DEVELOPERS NEED

👩🏽‍💻 Developer-Ready Bug Reports
Jam auto-captures console logs, network errors, user actions, and device info so developers can start resolving issues faster with full context of what happened.

📽️ Replay Issues Step by Step
Reproduce any bug or scenario. Replay every interaction to understand bugs in context and resolve them faster.

🔌 App Integrations That Work Where You Do
Connect with all your essential tools and automate workflows across Jira, GitHub, Linear, Notion, Slack and more.

🎧 Let Your Users Report Bugs via Your Helpdesk
Let users report bugs through Intercom, and other helpdesk tools. Turn user-submitted issues into developer-ready bug reports.


CUT BUG RESOLUTION TIME IN HALF

🕖 Save Time for Your Team
Stop wasting time on unclear bug reports, hours of context gathering and back-and-forth. With Jam, everything developers need is captured in seconds.

🌟 Build Quality Software
Spend less time on debugging and more time creating new features users love.

🪄 Empower Everyone to Contribute
From QA testers to support agents, anyone can create developer-ready bug reports with Jam.

LOVED BY TEAMS THAT SHIP FAST
Thousands of teams are fixing bugs faster with Jam. Whether you’re at a startup or enterprise, Jam simplifies bug reporting so your team can focus on building great software.

“Quality comes from the speed at which we can iterate and fix things. Jam helps us move fast.” Diego Zaks (VP of Design at Ramp)


GET STARTED TODAY
Ready to fix bugs faster and build better software?
Install Jam.dev (http://Jam.dev) browser extension now and start creating developer-ready bug reports in seconds.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Jam", "description": "Report and resolve bugs 10x faster.", "background": { "service_worker": "sw.js" }, "action": { "default_icon": { "16": "./assets/icon16-on.png", "32": "./assets/icon32-on.png", "64": "./assets/icon64-on.png", "128": "./assets/icon128-on.png" }, "default_title": "Jam", "default_popup": "./popup.html" }, "web_accessible_resources": [ { "resources": [ "assets/*", "injected-scripts/*", "iframe.html" ], "matches": [ "*://*/*", "file:///*" ] } ], "minimum_chrome_version": "116", "icons": { "16": "./assets/icon16-on.png", "32": "./assets/icon32-on.png", "64": "./assets/icon64-on.png", "128": "./assets/icon128-on.png" }, "version": "5.11.2", "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAh0KJv3PNs+fP6Svu0rwARNc9TPZJywyhV6+ckYReLyMx0BUamJ6hRIzluvZvCl+4rJhiu/hbcRHrqRJUBVShmXriiAJn+xPEwZ8+XFkX37/KRPHZygbtArfhiUQH6ie+srsTB9AoBsceScFlJtWU8js2QXm/BQzQyqFj2FhxiWRpzX/vumqYlzZPSfYdl7YCVLuxVGdJZHObBgt1BiVJDfB0amiOCzl9dw8m4abkzTBpp43m6I5kR09xkHA5ppTPGeyKzbxXKCEt86UwfsM1LiZCojhpP/+252Gg2HWzCn5JOC7R3tpp2hxbXiMiAdHggTeRgwwq4nrqTQS+dT7jWwIDAQAB", "permissions": [ "tabCapture", "webRequest", "webNavigation", "activeTab", "tabs", "storage", "cookies", "scripting", "offscreen", "system.cpu", "system.memory" ], "host_permissions": [ "" ], "externally_connectable": { "matches": [ "*://*.jam.dev/*", "*://*.jamtest.kitchen/*", "*://*.jam.test/*" ] }, "commands": { "toggle-screenshot": { "suggested_key": { "default": "Ctrl+Shift+S" }, "description": "Take screenshot" }, "toggle-video": { "suggested_key": { "default": "Ctrl+Shift+Space" }, "description": "Start / stop tab recording" }, "toggle-session-replay": { "suggested_key": { "default": "Ctrl+Shift+X" }, "description": "Prompt instant replay" }, "_execute_action": { "suggested_key": { "default": "Ctrl+Shift+Y" } } }}
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How to download and manually install Jam extension for Chrome

Looking for a way to install Jam extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Jam extensions manually, this article outlines two simple methods to effortlessly install Jam extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Jam extension and manually install through Drag &Drop

If you ever need to manually install a Jam extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Jam Extension by clicking the "Download CRX" button on the website.

Look for the Jam extension you wish to install. Go to the website and download the Jam extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Jam extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Jam extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Jam extension for Chrome and install in Developer Mode

This is another method to install Jam extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Jam extension file

Select and download the Jam extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Jam extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Jam extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Jam extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Jam extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Kristel ANAZGO (ID: 00000011f769adb8) Voted 5 ★ - Updated 11/17/2023 The old days of wasting hours or days to exchange details between the end users and the development team are now history. This tool gives the context needed to help QAs and developers solve bugs much faster. The fact that can be easily integrated with other tools such as Jira is pretty great too. Thanks to the Jam team!

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Lamija Kurtić (ID: 000000a4c192cefd) Voted 5 ★ - Updated 11/15/2023 Our work days have not been the same after we discovered this tool! It's easy to create bug reports when you have Jam to back you up, and the updates they're making and the integration with Sentry is amazing. I don't think we'll ever switch to a different tool - Jam does everything we need (and more)!

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siski el (ID: 000000f50d5d1dbf) Voted 5 ★ - Updated 11/12/2023 I love it this

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Mohamed Aslam (ID: 000000b373e003eb) Voted 5 ★ - Updated 11/08/2023 Love this!! The most efficient and time-saving tool I've ever seen!

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Luci Ym (ID: 0000004ba77ca532) Voted 5 ★ - Updated 11/07/2023 It is really wonderful this extension, helping a lot in the QA life. The support is very helpful. I'm liking this extension more and more. Thank you for the new uptade, it's helped a lot.