Access the relevant information directly within you workflow for faster resolutions with Knowmax's Extension.

Latest Version

Version
3.6.2
Update
October 24, 2024
Size
168KiB
Developer
Category
Users
237
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
ActiveTab
Storage
Tabs
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Knowmax Extension

Knowmax is a full-suite knowledge management platform built by CX experts to help you deliver top-grade customer service. Trusted by global brands to meet their CX & KM needs, Knowmax is a single source of truth to help you manage and share organizational knowledge effectively.

Our browser extensions allows agents, support representatives and frontline team members to get accurate answers across any webpage. No more copy pasting data from ticket or emails to search the right answers.

Leverage the power of:
-\tDecision Tress: Next best action for accurate & faster resolution
-\tVisual Guides: Pictorial journeys for tech support, app walkthroughs, troubleshooting
-\tKnowledge Base: Policies, documents, to-do's for ticket handling

Steps to Install Knowmax Extension from the Chrome Web Store:
-\tOpen Chrome Browser: Launch Google Chrome on your desktop or laptop.
-\tGo to the Chrome Web Store: In the address bar, type chrome.google.com/webstore and press Enter.
-\tSearch for the Extension: In the Web Store's search bar, enter Knowmax, then hit Enter.
-\tSelect the Extension: Browse the search results. Click on Knowmax v3
-\tClick \"Add to Chrome\": Once on the Knowmax v3 extension's detail page, click the blue \"Add to Chrome\" button.
-\tConfirm Installation: A pop-up will appear asking for confirmation. Review the permissions requested by the extension and click \"Add Extension.\"
-\tExtension Installation: The Knowmax extension will automatically begin downloading and installing. Once installed, you’ll see the Knowmax extension’s icon next to the Chrome address bar.
-\tManage Your Extension: Click the puzzle piece icon next to the address bar to manage your installed extensions. You can pin the Knowmax extension to the toolbar for easy access by clicking the pin icon next to its name.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Knowmax", "description": "Access the relevant information directly within you workflow for faster resolutions with Knowmax's Extension.", "options_ui": { "page": "src/pages/options/index.html", "open_in_tab": true }, "background": { "service_worker": "service-worker-loader.js", "type": "module" }, "action": { "default_popup": "src/pages/popup/index.html", "default_icon": { "32": "icon-32.png" } }, "icons": { "128": "icon-128.png" }, "permissions": ["activeTab", "storage", "tabs"], "content_scripts": [ { "js": [ "assets/content-script-loader.index.html-f9374e15-696c0d96.js", "assets/content-script-loader.saveLogin.ts-101bef61-e418c583.js", "assets/content-script-loader.contentMonitoring.ts-4ed993c7-9dc5b66a.js" ], "matches": ["https://*/*"], "all_frames": false, "css": ["assets/client-03ca07fc.css"] } ], "content_security_policy": { "extension_pages": "script-src 'self'; object-src 'self';", "sandbox": "sandbox allow-scripts allow-forms allow-popups allow-modals; script-src 'self';" }, "version": "3.6.2", "web_accessible_resources": [ { "matches": ["https://*/*"], "resources": [ "assets/client-45589603.js", "assets/browser-polyfill-6fbbf842.js", "assets/storage.local-ddf7f476.js", "assets/bundle-mjs-f07655f6.js", "assets/api-576fb721.js", "assets/saveLogin.ts-101bef61.js", "assets/index.html-f9374e15.js", "assets/contentMonitoring.ts-4ed993c7.js" ], "use_dynamic_url": false } ]}
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How to download and manually install Knowmax extension for Chrome

Looking for a way to install Knowmax extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Knowmax extensions manually, this article outlines two simple methods to effortlessly install Knowmax extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Knowmax extension and manually install through Drag &Drop

If you ever need to manually install a Knowmax extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Knowmax Extension by clicking the "Download CRX" button on the website.

Look for the Knowmax extension you wish to install. Go to the website and download the Knowmax extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Knowmax extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Knowmax extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Knowmax extension for Chrome and install in Developer Mode

This is another method to install Knowmax extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Knowmax extension file

Select and download the Knowmax extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Knowmax extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Knowmax extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Knowmax extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Knowmax extension in 2 ways. We hope this guide proves helpful.

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