Capture screenshot and record screen to report bugs and visual feedback.

Latest Version

Version
1.0.78
Update
July 30, 2024
Size
325KiB
Developer
redpen.ai
Category
Users
424
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Scripting
ActiveTab
Tabs
Storage
History
WebRequest
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Redpen: Report bugs with screenshot/recording Extension

The easiest way to send feedback and report bugs is, take screenshots or record screens of any website or desktop application, highlight issues using annotation tools, and submit them to your favorite issues tracking service.

💁 Helpful for
• Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…
• All-in-one feedback and bug reporting tool useful in customer support, UAT & Beta testing, and product development.

🔑 Key Benefits
• Faster time to market - By reducing product development time by eliminating back-and-forth communication between teams.
• Increase customer satisfaction - By faster turnaround of bugs or feedback submitted by customers.
• Save Cost - By minimizing the development and support costs.

📋 Features
✪ Screenshot & Annotation tools
• Take screenshots of any web page of a website or desktop screen and highlight issues using annotation tools.

✪ Screen recording & Voice comments
• Record and explain issues visually on the web page or desktop screen with voice comments and annotation tools.
• Double click the Redpen extension to start recording the screen.

✪ Auto-capture technical details
• Minimize troubleshooting time with auto-collected browser or desktop-specific metadata.
• Collect technical metadata like OS details, browser details, screen size, console logs, network logs, cookies, local storage, IndexedDB, etc.

✪ Auto-fill templates
• Report bugs faster with pre-defined templates. While reporting bugs, auto-populate the common form fields to eliminate field selection every time.

✪ Widget
• Add Redpen Widget to your website to capture unlimited feedback.

🧰 Integrations
• Jira Software
• Jira Service Desk
• Azure DevOps

🛠 Redpen applications/tools
• Browser Extensions - Chrome, Edge, Safari
• See others at https://www.redpen.ai/downloads

$ Pricing & Plan
• Our individual plan is FREE FOREVER.
. Free Video recording
• Visit Customer Support Request and Bug Capture Platform - Redpen to start your 14-days free trial (no credit card required).
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx","name": "Redpen: Report bugs with screenshot/recording","version": "1.0.78","offline_enabled": true,"manifest_version": 3,"description": "Capture screenshot and record screen to report bugs and visual feedback.","action": {"default_icon": {"16": "./assets/logo_16.png","48": "./assets/logo_48.png","64": "./assets/logo_64.png","128": "./assets/logo_128.png"},"default_title": "Redpen - click to capture (Alt+Shift+X), double click to record (Alt+Shift+D)"},"background": {"service_worker": "./js/background.js"},"icons": {"16": "./assets/logo_16.png","48": "./assets/logo_48.png","64": "./assets/logo_64.png","128": "./assets/logo_128.png"},"content_scripts": [{"matches": ["https://app.redpen.ai/*"],"js": ["./js/redpenContentScript.js"]},{"matches": ["http://*/*", "https://*/*"],"exclude_matches": ["https://app.redpen.ai/*"],"js": ["./js/consoleScriptInjector.js", "./js/displayInfoContentScript.js", "./js/videoContentScript.js"]}],"web_accessible_resources": [{"resources": ["/js/browserConsoleReader.js","/js/videoContentScript.js","/assets/images/*"],"matches": ["*://*/*"]}],"content_security_policy": {"extension_pages": "script-src 'self'; object-src 'self'; media-src *; style-src *;"},"host_permissions": ["*://*/*"],"permissions": ["scripting","activeTab","tabs","storage","history","webRequest"],"commands": {"redpen_capture": {"suggested_key": {"default": "Alt+Shift+X","mac": "Alt+Shift+X"},"description": "Capture a screenshot"},"redpen_video_record": {"suggested_key": {"default": "Alt+Shift+D","mac": "Alt+Shift+D"},"description": "Record a video"}}}
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How to download and manually install Redpen: Report bugs with screenshot/recording extension for Chrome

Looking for a way to install Redpen: Report bugs with screenshot/recording extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Redpen: Report bugs with screenshot/recording extensions manually, this article outlines two simple methods to effortlessly install Redpen: Report bugs with screenshot/recording extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Redpen: Report bugs with screenshot/recording extension and manually install through Drag &Drop

If you ever need to manually install a Redpen: Report bugs with screenshot/recording extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Redpen: Report bugs with screenshot/recording Extension by clicking the "Download CRX" button on the website.

Look for the Redpen: Report bugs with screenshot/recording extension you wish to install. Go to the website and download the Redpen: Report bugs with screenshot/recording extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Redpen: Report bugs with screenshot/recording extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Redpen: Report bugs with screenshot/recording extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Redpen: Report bugs with screenshot/recording extension for Chrome and install in Developer Mode

This is another method to install Redpen: Report bugs with screenshot/recording extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Redpen: Report bugs with screenshot/recording extension file

Select and download the Redpen: Report bugs with screenshot/recording extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Redpen: Report bugs with screenshot/recording extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Redpen: Report bugs with screenshot/recording extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Redpen: Report bugs with screenshot/recording extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Redpen: Report bugs with screenshot/recording extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Jagruti Parmar (ID: 0000002be595b733) Voted 5 ★ - Updated 07/28/2023 I loved it! Redpen Extension is a powerful and user-friendly tool. Easy to file a bug using this extension and it's web app. One of the standout features is the ability to effortlessly capture and annotate screenshots and videos, making bug reporting more effective. Even you can get the console logs, network logs, cookies & other diagnostics information using this extension. Very useful to QAs and Developers. Highly recommended tool.

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Girish Ghoda (ID: 000000286b1f2692) Voted 5 ★ - Updated 07/14/2023 Redpen is the most easy-to-use tool I have ever used. It has become an integral part of our product development and UAT testing, simplifying our lives tremendously. With Redpen's extension, capturing and submitting issues to Jira has never been faster. This tool has streamlined our ticket filling and resolution process by allowing us to collect all the necessary technical data for debugging and resolving issues efficiently.

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Kamlesh Delat (ID: 00000059fd2dd62b) Voted 5 ★ - Updated 07/14/2023 I have been using Redpen for a long time. Redpen is a game-changer for our development team. It helps us to simplify our development and testing workflow. We can save lots of time in bug reporting and resolution. Redpen's intuitive interface, efficient bug-reporting capabilities, seamless collaboration features, and integration greatly enhanced our productivity and streamlined our bug-reporting and tracking process. I highly recommend it to any software development team looking to boost efficiency and deliver high-quality products.

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Ravi Patel (ID: 000000d7c74d19df) Voted 5 ★ - Updated 11/22/2021 Loved it! Best add-on for capturing screenshot and record screen. As a PM, I would recommend the QA and developer teams to use this add-on because it is very useful for them as it captures important information during bug filing like browser name, version, screen size, console logs, etc.

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mital (ID: 000000a638364613) Voted 5 ★ - Updated 11/18/2021 Probably it is the best tool to report bug faster with some additional features like diagnostic info, video recording with voice, allow to copy-paste data to annotate. Also it is provide to create Widget for customer feedback and many more. Give it try!