Make, record, categorize and replay calls directly in Google Chrome

Latest Version

Version
1.39.38
Update
September 21, 2023
Size
19.97MiB
Developer
www.cloudcall.com
Category
Users
20,000+
Rating
4 ★
Manifest Version
2
Web Store Status
Languages Support
English (UK)
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Permissions
Tabs
*://*.bullhornstaffing.com/*
*://*.zoho.com/*
*://*.zoho.eu/*
*://*.vincere.io/*
*://*.tracker-rms.com/*
*://app.unleash-hosted.com/*
Notifications
Background
ContextMenus
Storage
WebNavigation
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CloudCall Unified Communications for CRM Extension

NEW TO CLOUDCALL:

Sleek, New, Unified Interface

Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.

CloudCall: Bringing Together IM and SMS with your CRM

Send SMS and instant messages and capture these conversations in the CRM contact record.

CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.

Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer

* Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.

* Drive instant collaboration with instant messages to colleagues or teams. Toggle with one click to begin saving pertinent details to candidate, job and contact records.

* Capture best practices by monitoring or joining calls in real-time to provide guidance. Share recordings of successful calls and best practices, for more effective onboarding, training, and employee retention.

* Personalize the caller’s experience with inbound screen notifications, which open the caller’s record so that you’re aware of the caller and their experience with your business.

* Easily capture all interactions. With each conversation, details are automatically saved in your CRM. Access call recordings and messages directly from the contact's record.

* Access valuable business insights by creating and analyzing real-time reports and dashboards around team’s activities.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "CloudCall Unified Communications for CRM", "short_name": "CloudCall", "version": "1.39.38", "version_name": "1.39.38", "description": "Make, record, categorize and replay calls directly in Google Chrome", "browser_action": { "default_icon": "./img/default_icon.png" }, "background": { "scripts": [ "./background.js" ], "persistent": true }, "content_scripts": [ { "all_frames": true, "js": [ "./content/handlePortalLogin.js" ], "run_at": "document_end", "matches": [ "*://*.cloudcall.com/login" ], "include_globs": [ "*#autoLoginChrome" ] } ], "icons": { "16": "img/default_icon_16.png", "48": "img/default_icon_48.png", "96": "img/default_icon_96.png", "128": "img/default_icon_128.png" }, "permissions": [ "tabs", "*://*.bullhornstaffing.com/*", "*://*.zoho.com/*", "*://*.zoho.eu/*", "*://*.vincere.io/*", "*://*.tracker-rms.com/*", "*://app.unleash-hosted.com/*", "notifications", "background", "contextMenus", "storage", "webNavigation" ], "optional_permissions": [ "http://*/", "https://*/" ], "content_security_policy": "script-src 'self' 'unsafe-eval' https://www.google-analytics.com https://www.googletagmanager.com https://bam.eu01.nr-data.net https://js-agent.newrelic.com https://bam.nr-data.net https://cdn.segment.com https://contentdn.staging.cloudcall.com https://contentdn.cloudcall.com/ https://cdn.wootric.com/wootric-sdk.js; object-src 'self'", "web_accessible_resources": [ "img/logo.svg", "popup/index.html" ]}
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User reviews

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Hamza Bayram (ID: 00000085ae65e2ef) Voted 2 ★ - Updated 11/01/2023 Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?

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James Phanyasaeng (ID: 000000f22f178871) Voted 2 ★ - Updated 02/12/2020 Does not work with websites like Monster.com or Indeed.com

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Charles Levesque (ID: 0000006bb1f41358) Voted 5 ★ - Updated 08/09/2018 Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.