Make, record, categorize and replay calls directly in Google Chrome

Latest Version

Version
1.39.38
Update
September 21, 2023
Size
19.97MiB
Developer
www.cloudcall.com
Category
Users
20,000+
Rating
4 ★
Manifest Version
2
Web Store Status
Languages Support
English (UK)
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Permissions
Tabs
*://*.bullhornstaffing.com/*
*://*.zoho.com/*
*://*.zoho.eu/*
*://*.vincere.io/*
*://*.tracker-rms.com/*
*://app.unleash-hosted.com/*
Notifications
Background
ContextMenus
Storage
WebNavigation
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CloudCall Unified Communications for CRM Extension

NEW TO CLOUDCALL:

Sleek, New, Unified Interface

Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.

CloudCall: Bringing Together IM and SMS with your CRM

Send SMS and instant messages and capture these conversations in the CRM contact record.

CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.

Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer

* Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.

* Drive instant collaboration with instant messages to colleagues or teams. Toggle with one click to begin saving pertinent details to candidate, job and contact records.

* Capture best practices by monitoring or joining calls in real-time to provide guidance. Share recordings of successful calls and best practices, for more effective onboarding, training, and employee retention.

* Personalize the caller’s experience with inbound screen notifications, which open the caller’s record so that you’re aware of the caller and their experience with your business.

* Easily capture all interactions. With each conversation, details are automatically saved in your CRM. Access call recordings and messages directly from the contact's record.

* Access valuable business insights by creating and analyzing real-time reports and dashboards around team’s activities.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "CloudCall Unified Communications for CRM", "short_name": "CloudCall", "version": "1.39.38", "version_name": "1.39.38", "description": "Make, record, categorize and replay calls directly in Google Chrome", "browser_action": { "default_icon": "./img/default_icon.png" }, "background": { "scripts": [ "./background.js" ], "persistent": true }, "content_scripts": [ { "all_frames": true, "js": [ "./content/handlePortalLogin.js" ], "run_at": "document_end", "matches": [ "*://*.cloudcall.com/login" ], "include_globs": [ "*#autoLoginChrome" ] } ], "icons": { "16": "img/default_icon_16.png", "48": "img/default_icon_48.png", "96": "img/default_icon_96.png", "128": "img/default_icon_128.png" }, "permissions": [ "tabs", "*://*.bullhornstaffing.com/*", "*://*.zoho.com/*", "*://*.zoho.eu/*", "*://*.vincere.io/*", "*://*.tracker-rms.com/*", "*://app.unleash-hosted.com/*", "notifications", "background", "contextMenus", "storage", "webNavigation" ], "optional_permissions": [ "http://*/", "https://*/" ], "content_security_policy": "script-src 'self' 'unsafe-eval' https://www.google-analytics.com https://www.googletagmanager.com https://bam.eu01.nr-data.net https://js-agent.newrelic.com https://bam.nr-data.net https://cdn.segment.com https://contentdn.staging.cloudcall.com https://contentdn.cloudcall.com/ https://cdn.wootric.com/wootric-sdk.js; object-src 'self'", "web_accessible_resources": [ "img/logo.svg", "popup/index.html" ]}
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How to download and manually install CloudCall Unified Communications for CRM extension for Chrome

Looking for a way to install CloudCall Unified Communications for CRM extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install CloudCall Unified Communications for CRM extensions manually, this article outlines two simple methods to effortlessly install CloudCall Unified Communications for CRM extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download CloudCall Unified Communications for CRM extension and manually install through Drag &Drop

If you ever need to manually install a CloudCall Unified Communications for CRM extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the CloudCall Unified Communications for CRM Extension by clicking the "Download CRX" button on the website.

Look for the CloudCall Unified Communications for CRM extension you wish to install. Go to the website and download the CloudCall Unified Communications for CRM extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for CloudCall Unified Communications for CRM extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the CloudCall Unified Communications for CRM extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download CloudCall Unified Communications for CRM extension for Chrome and install in Developer Mode

This is another method to install CloudCall Unified Communications for CRM extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the CloudCall Unified Communications for CRM extension file

Select and download the CloudCall Unified Communications for CRM extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the CloudCall Unified Communications for CRM extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your CloudCall Unified Communications for CRM extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the CloudCall Unified Communications for CRM extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install CloudCall Unified Communications for CRM extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Hamza Bayram (ID: 00000085ae65e2ef) Voted 2 ★ - Updated 11/01/2023 Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?

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James Phanyasaeng (ID: 000000f22f178871) Voted 2 ★ - Updated 02/12/2020 Does not work with websites like Monster.com or Indeed.com

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Charles Levesque (ID: 0000006bb1f41358) Voted 5 ★ - Updated 08/09/2018 Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.