novelvox.com

Effortlessly integrate Amazon Connect with HubSpot to enhance customer interactions and streamline workflows!

Latest Version

Version

1.1

Update

November 25, 2024

Size

152KiB

Developer

novelvox.com

Novelvox-Amazon Connect CTI Connector for HubSpot Extension

Make customer service agents more productive and customer interactions more delightful with HubSpot Smart CTI Connector. Free up your agents from manually fetching caller information from HubSpot
CRM during live interactions. Connect your existing phone systems with HubSpot to equip agents with key call controls and valuable caller information on a single, integrated interface - powered by HubSpot Smart CTI Connector.

Key Features:
-Embedded call and Agent states
-Integrated call disposition/wrap-up/notes
-CRM screen pop
-Click to Dial
-Automated Call Logging

Additional Integrations -
-Custom screen pop workflows
-Agent Dashboard
-Case Management

Source Manifest.json

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Download CRX(152KiB)