An extension for highlighting phone numbers on web page and initiating a call on Avaya one-X Agent after phone number is clicked.
Avaya Click To Dial Extension
The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.
Source Manifest.json
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User reviews
Rob Fay (ID: 0000009d5a6b7f78) Voted 1 ★ - Updated 03/19/2020
James Otto (ID: 0000002522e52381) Voted 1 ★ - Updated 04/17/2019
(ID: ) Voted 1 ★ - Updated 10/05/2018