Seamlessly access customer and order information from your ShopBase store when handling buyer ticket

Latest Version

Version
0.0.12
Update
September 17, 2024
Size
919KiB
Developer
Category
Users
227
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Tabs
Storage
Cookies
DeclarativeNetRequest
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ShopBase Helpdesk Connect Extension

This powerful tool is designed to streamline your customer support tasks and enhance your efficiency in handling buyer inquiries. With our extension, you can seamlessly access customer and order information from your ShopBase stores while working on various help desk platforms like Freshdesk, Zendesk, Tidio, Gorgias, and Crisp.
- When handling a ticket, the extension will automatically detect the customer email. However, if you need to search for information related to a different email, you can easily input it into search field.
- Enjoy the convenience of viewing a comprehensive list of contacts and orders related to the customer's email. Say goodbye to manual searches and platform switching – everything you need is right here!
- Gain valuable insights into your customer base with detailed contact information. ShopBase Helpdesk Connect provides a complete overview, empowering you to offer personalized and exceptional support.
- Get all the order information you need instantly. With ShopBase Helpdesk Connect, you can view order details, track statuses, and ensure a smooth buying experience for your customers.
No more switching between systems or wasting time searching for orders and customer details manually. Our extension simplifies the process and allows you to focus on delivering top-notch support to your valued customers
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "ShopBase Helpdesk Connect", "description": "Seamlessly access customer and order information from your ShopBase store when handling buyer ticket", "version": "0.0.12", "host_permissions": [ "*://*.myshopbase.net/", "*://*.onshopbase.com/", "https://*.freshdesk.com/*", "https://support.beeketing.com/*", "https://app.crisp.chat/*", "https://www.tidio.com/*", "https://*.gorgias.com/*", "https://*.zendesk.com/*" ], "permissions": [ "tabs", "storage", "cookies", "declarativeNetRequest" ], "options_ui": { "page": "option.html", "open_in_tab": false }, "background": { "service_worker": "/background.js" }, "action": { "default_popup": "popup.html" }, "content_scripts": [ { "matches": [ "https://*.freshdesk.com/*", "https://support.beeketing.com/*", "https://www.rapidtables.com/*", "https://app.crisp.chat/*", "https://www.tidio.com/*", "https://*.gorgias.com/*", "https://*.zendesk.com/*" ], "js": [ "/content.js" ], "css": [ "/content.css" ] }, { "matches": [ "https://*.myshopbase.net/*", "https://*.onshopbase.com/*" ], "js": [ "/login.js" ] } ], "web_accessible_resources": [ { "resources": [ "/images/*.svg", "/images/*.png" ], "matches": [ "https://*.freshdesk.com/*", "https://support.beeketing.com/*", "https://app.crisp.chat/*", "https://www.tidio.com/*", "https://*.gorgias.com/*", "https://*.zendesk.com/*" ] } ], "icons": { "48": "/images/logo48.png" }}
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How to download and manually install ShopBase Helpdesk Connect extension for Chrome

Looking for a way to install ShopBase Helpdesk Connect extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install ShopBase Helpdesk Connect extensions manually, this article outlines two simple methods to effortlessly install ShopBase Helpdesk Connect extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download ShopBase Helpdesk Connect extension and manually install through Drag &Drop

If you ever need to manually install a ShopBase Helpdesk Connect extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the ShopBase Helpdesk Connect Extension by clicking the "Download CRX" button on the website.

Look for the ShopBase Helpdesk Connect extension you wish to install. Go to the website and download the ShopBase Helpdesk Connect extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for ShopBase Helpdesk Connect extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the ShopBase Helpdesk Connect extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download ShopBase Helpdesk Connect extension for Chrome and install in Developer Mode

This is another method to install ShopBase Helpdesk Connect extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the ShopBase Helpdesk Connect extension file

Select and download the ShopBase Helpdesk Connect extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the ShopBase Helpdesk Connect extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your ShopBase Helpdesk Connect extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the ShopBase Helpdesk Connect extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install ShopBase Helpdesk Connect extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Khánh Quốc (ID: 00000050074bdbda) Voted 5 ★ - Updated 10/17/2023 Nói nhiều nhưng vẫn 10 điểm