Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.

Latest Version

Version
17.3.0
Update
December 3, 2024
Size
9.35MiB
Developer
www.dragapp.com
Category
Users
20,000+
Rating
4.09375 ★
Manifest Version
3
Web Store Status
Languages Support
Deutsch
English
English (UK)
English (United States)
Filipino
Français
Nederlands
Norsk
Tiếng Việt
Türkçe
Dansk
Eesti
Español
Español (Latinoamérica)
Hrvatski
Italiano
Magyar
Polski
Português (Brasil)
Português (Portugal)
Română
Slovenščina
Suomi
Svenska
čeština
Ελληνικά
Српски
українська
עברית
हिन्दी
ไทย
‫العربية
中文 (简体)
日本語
한국어
See more
Permissions
Scripting
See more

DragApp: Gmail shared inbox Extension

Bring email collaboration, workflow automation and individual productivity into your Gmail inbox. Built for Google Workspace users.

✓ Manage shared inboxes or Google Groups like support@, sales@ or info@.
✓ Use shared boards in Kanban, list or preview views to create all types of workflows in Gmail.
✓ Know who is working on what with email assignment.
✓ Collaborate with team members within the context of a specific task with internal live chat and email comments.
✓ Create automation rules for your workflows.
✓ Create custom fields to add information specific to your company’s workflows.
✓ Personalize email templates and follow-up email sequences.
✓ Report on individual and team performance with email analytics.
✓ Integrate Drag to 4,000+ apps via Zapier.
✓ Manage workflows on the go with a mobile app.

👋 Sign up free today. No credit card required.

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🥇Top #20 collaboration products (by G2)
🥇Easiest set up (by G2)
🥇Best ROI (by G2)
🥇Fastest implementation (by G2)
🥇Momentum leader (by G2)

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Watch our demo: https://www.dragapp.com/watch-demo/
Speak to a Customer Champion: https://www.dragapp.com/demo/
Read real customer stories: https://www.dragapp.com/customer-success-stories/
Refer Drag and get paid: https://www.dragapp.com/referral-program/

Here are some of our key features:

📬 Shared inbox
Share company emails or Google Groups such as support@, sales@ right inside Gmail.

🧮 Boards
Use shared boards for different workflows, from a simple Help Desk and CRM to a Marketing board.

🙋‍♂️ Email Assignment
Assign emails and tasks to the best-placed team members. You can see, at a glance, who’s working on what.

🎤 @mentions
@mention your team to start a real-time chat with a team mate within the context of a specific email or task.

💬 Team chat
A private space for you and your team to add email comments and context to any conversation.

📨 Shared drafts
Work together on email replies. Write a draft reply and have a colleague check it before sending.

🏷️ Shared labels
Share labels and organize your boards across your team with shared labels.

✅ Tasks
Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

📤 Email templates
Quickly select templates to send, instead of having to write them from scratch over and over again.

⛓️ Email sequences
Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

🕹️ Automations
Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team.

📊 Email analytics
Understand what’s happening on boards. Get insights into how productive you and your team are.

📱Custom fields
Custom fields have all of the different field types that you may need to organize your cards. For example ‘deal value’ for Sales CRM or ‘ticket criticality’ for Help Desk.

📁 File upload
Share files with your team – upload all sorts of files to cards to close things faster.

🗂️ Merge cards
Merge cards into collections to save time and energy. Group different emails and tasks into one single card to better manage your work.

🧮 Board views
Use predefined filters to find information on boards faster - assigned to me, archived, unread, sent, drafts, snoozed. Choose how to see boards: kanban, list or preview modes.

🕵️ Email tracking
Know who’s viewing your emails and when. Think WhatsApp’s ‘double-tick’ technology.

🧘 ”Reply as”
Reply or compose new emails as yourself, your team, or as the shared inbox address such as sales@ or support@.

🚧 Collision detection
Sometimes your team tries to do the same thing at once. Drag detects this and notifies users when they’re both working on the same thing.

📕 Email notes
Can’t remember some details? Add notes to any email so you always have information to hand.

☑️ Checklists
Most emails come with things to get done. Separate these out and add them as actionable tasks.

📆 Due dates
Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.

🍭 Color coding
Get a better overview of your boards by color-coding them based on time zones, urgency levels, or anything that works best for you.

🗄️ Activity log
Get a full history of all actions on a board (and on a specific card). Learn what and when you need to deal with an email or task.

📇 Sort & filter
Sort and filter boards so that you can focus on the things that matter most. By person, statuses, colors, labels, you pick how to filter boards.

🔗 Card and board permalinks
Generate card and board links and use the URLs anywhere.

📱 Mobile Apps
✓ iOS & Android

🖇️ Integrations
✓ Gmail
✓ Google Groups
✓ Google Workspace
✓ Google Calendar
✓ Zapier

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Used for:
✓ Shared Inbox
✓ Help Desk & Customer Support
✓ Sales CRM
✓ Task Management
✓ Finance
✓ Operations
✓ Human Resources and Recruiting
✓ Project Management
✓ Customer Onboarding
✓ Marketing
✓ Remote Work

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❤️ Trusted by over 30,000 professionals around the World.

PRIVACY & GDPR
We are committed to respecting everyone’s privacy and design our services in order to best achieve this.If you have questions, please email us at [email protected]. For more details, please see https://dragapp.com/privacy and https://dragapp.com/gdpr.

SECURITY
We take security very seriously. Read about how security is managed on our services at: https://help.dragapp.com/en/category/security-1re02vm/

By installing this extension, you agree to DragApp's Terms and Conditions (www.dragapp.com/terms) and Privacy Policy (www.dragapp.com/privacy).

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Copyright © DragApp
DragApp is not affiliated with Google or any Google-related services.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "icons": { "16": "assets/img/16.png", "48": "assets/img/48.png", "128": "assets/img/128.png" }, "name": "__MSG_appName__", "short_name": "DragApp", "description": "__MSG_appDesc__", "default_locale": "en", "version": "17.3.0", "host_permissions": [ "https://app.dragapp.com/*", "https://*.google.com/*", "https://www.googleapis.com/*", "https://mail.google.com/", "https://inbox.google.com/" ], "permissions": [ "scripting" ], "background": { "service_worker": "background.js" }, "content_security_policy": { "extension_pages": "default-src 'self'" }, "content_scripts": [ { "matches": [ "https://mail.google.com/*", "https://inbox.google.com/*" ], "css": [ "assets/css/fonts.css", "assets/css/external-library/introjs.min.css", "assets/css/external-library/font-awesome.css", "assets/css/external-library/jquery-ui.css", "assets/css/external-library/switchery.css", "assets/css/reset.css", "assets/css/common-layout.css", "assets/css/common-components.css", "assets/css/modules-css/growth-hack.css", "assets/css/modules-css/showYtVideo.css", "assets/css/modules-css/task.css", "assets/css/modules-css/checklist-popup.css", "assets/css/modules-css/app-render.css", "assets/css/modules-css/drag-settings.css", "assets/css/modules-css/sendto-column.css", "assets/css/modules-css/payment-popup.css", "assets/css/modules-css/member-team-board-popup.css", "assets/css/modules-css/board-settings-popup.css", "assets/css/modules-css/board-default-reply-as.css", "assets/css/modules-css/automation-popup.css", "assets/css/modules-css/card-view.css", "assets/css/modules-css/detail-view.css", "assets/css/modules-css/dropdown-view.css", "assets/css/mail-popup.css", "assets/css/signature.css", "assets/css/modules-css/email-tracking.css", "assets/css/modules-css/compose-box.css", "assets/css/modules-css/incoming-email-popup.css", "assets/css/modules-css/create-board.css", "assets/css/modules-css/settings-popup.css", "sten/tailwind.css" ], "js": [ "style-loader.js", "assets/js/jquery-2.1.4.min.js", "assets/js/jquery-ui.js", "assets/js/jquery.timepicker.min.js", "assets/js/intro.min.js", "assets/js/switchery.js", "app.js" ], "run_at": "document_end", "all_frames": false } ], "web_accessible_resources": [{ "resources": [ "assets/css/*", "assets/img/*", "assets/components/*", "sten/*", "sten/assets/*", "*.ttf", "*.woff", "*.woff2" ], "matches": ["http://*/*", "https://*/*"] } ], "action": { "default_icon": { "16": "assets/img/16.png", "24": "assets/img/24.png", "32": "assets/img/32.png" } }}
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User reviews

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Daisy Rivera (ID: 0000009085470486) Voted 5 ★ - Updated 10/20/2023 Just getting started, but I'm excited to see how this tool will help with organizing our work across departments to minimize duplications.

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The Lost Church HQ (ID: 000000375e9f227f) Voted 5 ★ - Updated 10/05/2023 We're just scratching the surface and already DragApp is saving time and energy, and is improving our team's workflow. We're looking forward to really diving in and using all of the features. It can offer simple solutions or provide more complex features depending each team's needs.

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Nicolas François (ID: 0000000e07f25787) Voted 5 ★ - Updated 10/05/2023 This extension allows us to organise hundreds of mails and smooth our day to day activities at work. I wish it could be more wide-spread in other corporations.

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Max Ernst (ID: 000000689934bcf4) Voted 5 ★ - Updated 10/02/2023 Super Extension, macht das arbeiten in Gruppen um einiges einfacher!

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Lynn Karoline Driller (ID: 00000092886d20ce) Voted 5 ★ - Updated 09/22/2023 I am part of a non-profit organisation and DragApp helps us organize a large number of applications without losing sight of what has been done already and what needs to be done in the future. DragApp is super easy to install and use in general, so everybody can work with it and we could increase our teams' efficiency.