Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day.

Latest Version

Version
8.0.1
Update
November 14, 2024
Size
1.2MiB
Developer
Category
Users
10,000+
Rating
1.81633 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Storage
Scripting
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Gainsight Assist Extension

Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin. Gainsight users can access your Gainsight email templates directly within Gmail, saving you time when composing customer emails and helping to drive consistency in your communications. And, the ability to log emails to Timeline from within your inbox saves time and ensures that every important conversation is captured.

By installing this extension, you agree to the Gainsight Privacy Policy at https://www.gainsight.com/policy/privacy/

For more information, please visit https://www.gainsight.com.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Gainsight Assist", "short_name": "Gainsight", "description": "Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day. ", "version": "8.0.1", "content_scripts": [ { "matches": [ "https://*.gainsight.com/*", "https://*.gainsightapp.net/*", "https://*.gainsightcloud.com/*" ], "run_at": "document_start", "all_frames": true, "js": [ "./gainsight/main.js" ] }, { "matches": [ "https://mail.google.com/*" ], "run_at": "document_start", "all_frames": true, "js": [ "./mail/emailTemplates.chunk.js", "./mail/main.js", "./mail/moment.min.js", "./mail/timeline.chunk.js" ], "css": [ "./mail/bundle.et-styles.css", "./mail/bundle.login.css", "./mail/bundle.main.css", "./mail/bundle.timeline.css", "./mail/bundle.update-dialog.css" ] } ], "permissions": [ "storage", "scripting" ], "host_permissions": [ "https://mail.google.com/*", "https://mail-attachment.googleusercontent.com/" ], "content_security_policy": { "extension_pages": "default-src 'self'; frame-src https://*.gainsightapp.net/ https://*.gainsightcloud.com/ https://*.gainsight.com/ https://*.develgs.com:*/ ; connect-src https://staticjs-preprod.gainsightapp.net/chrome-cdn/preprod/release.json https://staticjs.gainsightapp.net/chrome-cdn/release/release.json https://*.google.com https://*.googleusercontent.com/ https://*.gainsightapp.net/* https://*.gainsightcloud.com/* https://endpoint1.collection.us2.sumologic.com/receiver/v1/http/ZaVnC4dhaV33Q9nZCT6Lqxs-vSyZZoIQLShEHO5QJ5Q7R97H-amFhUhtcO8yGDNVTpWG92Z_Ej5kFe_NIyxceNcdw5BxUMieF-GCIcFxmWwqOdKCJ5ScGw== https://*.gainsight.com/* https://*.develgs.com:*/ https://gateway.gainsightcloud.com https://gateway.us2.gainsightcloud.com https://gateway.eu.gainsightcloud.com https://*.gainsightcloud.com https://*.gainsight.com; style-src *; img-src 'self' data:; font-src 'self' https://fonts.gstatic.com/;", "sandbox": "sandbox allow-scripts; script-src-elem 'unsafe-eval'; object-src 'self'", "frame-ancestors": "'self' https://*.gainsightapp.net/ https://*.gainsightcloud.com/ https://*.gainsight.com/ https://*.develgs.com:* https://*.google.com https://*.googleusercontent.com/*" }, "action": { "default_icon": { "16": "icon-16.png", "19": "icon-19.png", "38": "icon-38.png", "48": "icon-48.png", "128": "icon-128.png" } }, "background": { "service_worker": "./background/networkService.js" }, "icons": { "16": "icon-16.png", "19": "icon-19.png", "38": "icon-38.png", "48": "icon-48.png", "128": "icon-128.png" }, "sandbox": { "pages": [ "sBox.html" ] }, "web_accessible_resources": [ { "resources": [ "mail/images/*.png", "mail/images/*.gif", "icon.png", "icon-16.png", "icon-19.png", "icon-38.png", "icon-48.png", "icon-128.png", "pageWorld.js", "sBox.html" ], "matches": [ "*://mail.google.com/*" ] } ], "manifest_version": 3}
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How to download and manually install Gainsight Assist extension for Chrome

Looking for a way to install Gainsight Assist extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Gainsight Assist extensions manually, this article outlines two simple methods to effortlessly install Gainsight Assist extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Gainsight Assist extension and manually install through Drag &Drop

If you ever need to manually install a Gainsight Assist extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Gainsight Assist Extension by clicking the "Download CRX" button on the website.

Look for the Gainsight Assist extension you wish to install. Go to the website and download the Gainsight Assist extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Gainsight Assist extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Gainsight Assist extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Gainsight Assist extension for Chrome and install in Developer Mode

This is another method to install Gainsight Assist extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Gainsight Assist extension file

Select and download the Gainsight Assist extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Gainsight Assist extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Gainsight Assist extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Gainsight Assist extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Gainsight Assist extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Sophie Hurst (ID: 0000007ca0049e9d) Voted 1 ★ - Updated 09/11/2024 I lead a CS team and every member of the team has complained about the new GS Assist extension for Gmail. They have to proactively remember to open it (rather than it being a check box near the 'send' button like before), and it takes at least 4 clicks to do what once was 1, so they're not proactively adding emails to timelines which is a big risk for us.

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Tyde Strockbine (ID: 000000f17447748c) Voted 2 ★ - Updated 11/14/2023 Unreliable - I haven't been able to get it to appear for days.

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Ben Williams (ID: 0000001de4a70731) Voted 1 ★ - Updated 11/13/2023 It's just gone. No longer appears in Gmail. Tried everything to get it back, but it's not there.

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Derek Bond (ID: 0000005105681dc8) Voted 3 ★ - Updated 11/09/2023 The extension serves it's purpose... I have no clue how the constant disconnection from the gmail client hasn't been fixed though. Multiple times per month the extension buttons etc. juts disappear and each time the only fix is to uninstall and reinstall which is honestly annoying. This has persisted monthly for the past 12 months.

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Hillary Robbins (ID: 0000009588bd9bec) Voted 3 ★ - Updated 08/08/2023 Great when it works, but frequently disappears and I have to uninstall and re-install it (and log back in) for it to show up.