A virtual product expert at your team's fingertips.

Latest Version

Version
1.0.0
Update
September 10, 2024
Size
1.03MiB
Developer
mavenoid.com
Category
Users
416
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
Deutsch
English
English (Australia)
English (UK)
English (United States)
Français
Nederlands
Norsk
Tiếng Việt
Türkçe
Dansk
Eesti
Español
Hrvatski
Italiano
Latviešu
Lietuvių
Magyar
Polski
Português (Brasil)
Română
Slovenský
Slovenščina
Suomi
Svenska
čeština
Ελληνικά
Српски
български
русский
українська
עברית
हिन्दी
ไทย
‫العربية
中文 (繁體)
日本語
한국어
See more
Permissions
Storage
Scripting
SidePanel
History
ClipboardWrite
See more

Mavenoid Copilot Extension

Mavenoid’s mission is to provide everyone with a virtual product expert at their fingertips. Millions of users have benefited from our AI Assistant for support with their hardware products. Now it’s time for support teams to enjoy the same.

With Mavenoid Copilot, your team can quickly discover answers to product questions and share them with customers via any app: Salesforce, Zendesk, Freshdesk, LiveChat, Gmail, etc.

How is it better than typical knowledge base tools?

1. Accurate. Mavenoid's intelligent search takes into account the context behind requests rather than just matching keywords, so team members receive relevant content suggestions.
2. Structured. Because of our unique symptom/solution representation, Mavenoid presents knowledge in bite-sized pieces rather than long articles. This helps customers understand the instructions without information overload.
3. Interactive. Symptoms, solutions and guides shared from the extension are interactive — after seeing the recommended solution, customers can continue to the AI-powered Assistant if they want to ask more questions.

With Mavenoid’s CoPilot Chrome extension your team members can:

- Quickly find relevant content thanks to AI-powered search, pre-trained for hardware products and services;
- Preview the content suggestions, including interactive step-by-step guides, images and videos;
- Share snippets of content in any browser-based app. Choose to send text, all content or interactive Assistant link.

More improvements coming soon, so stay tuned for updates!
Read more

Source Manifest.json

{
"update_url": "https://clients2.google.com/service/update2/crx",
"icons":{"16":"icon16.plasmo.2553c644.png",
"32":"icon32.plasmo.fa3ba323.png",
"48":"icon48.plasmo.70df83b3.png",
"64":"icon64.plasmo.a674e837.png",
"128":"icon128.plasmo.0e2ded2d.png"},
"manifest_version":3,
"action":{"default_icon":{"16":"icon16.plasmo.2553c644.png",
"32":"icon32.plasmo.fa3ba323.png",
"48":"icon48.plasmo.70df83b3.png",
"64":"icon64.plasmo.a674e837.png",
"128":"icon128.plasmo.0e2ded2d.png"}},
"version":"1.0.0",
"author":"Mavenoid",
"name":"Mavenoid Copilot",
"description":"A virtual product expert at your team's fingertips.",
"background":{"service_worker":"static/background/index.js"},
"side_panel":{"default_path":"sidepanel.html"},
"permissions":["storage",
"scripting",
"sidePanel",
"history",
"clipboardWrite"],
"content_scripts":[{"matches":["https://*.mavenoid.com/*",
"https://*.mavenoid.net/*",
"http://localhost/*"],
"js":["authIsolated.a839740a.js"],
"all_frames":true,
"run_at":"document_start",
"css":[]},{"matches":[""],
"js":["preview.d0a0e5b0.js"],
"css":[]}],
"default_locale":"en",
"host_permissions":["https://*/*",
"http://*/*"],
"web_accessible_resources":[{"matches":[""],
"resources":["preview.c7496595.css",
"preview.dbe7678a.css",
"preview.4e92376d.css"]}]}
Read more

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User reviews

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Tim Do (ID: 000000d1150353cb) Voted 5 ★ - Updated 03/17/2022 Game-changer for finding support content instantly!

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Joe Poupard (ID: 0000009b991248aa) Voted 5 ★ - Updated 03/17/2022 Very easy to use, helped streamline the support process for my team

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Marko Stojsic (ID: 000000e2a05988a0) Voted 5 ★ - Updated 01/14/2022 Incredibly useful tool for accessing content

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Courtney Goodsell (ID: 00000039fa354b86) Voted 5 ★ - Updated 01/05/2022 Easy to use tool with informative content for customers! The link function really is a game-changer for customer experience.

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Galina Ryzhenko (ID: 0000005043e0fc0e) Voted 5 ★ - Updated 01/04/2022 Nicely formatted guides. Customer can continue resolving their issue in self-service mode