Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George

Latest Version

Version
1.3
Update
July 14, 2023
Size
98.93KiB
Developer
Category
Users
2,000+
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
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Permissions
Storage
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Zest - The Zendesk Colour Coder Extension

New (experimental) feature: Change background for internal notes!
You can now change the colour of internal notes to any colour of your choosing!

What is Zest? To put it simply, it’s an easy way to organise your Zendesk tickets!
Zest will allow you to customize your ticket view by allowing you to personally colour code your tickets. Not only by the standard priority (low-high), but by any field/category.

How do you use Zest? Simply click the icon on the top right of your chrome browser, type in the category you want coloured, choose a colour and click add. Refresh your Zendesk page to see the changes take effect.
Changing the colour of a category is easy too, just click on the colour next to the category name, change it and refresh the Zendesk page.

How does Zest work? It changes the styling of the page to add a background to each row to the colour that you choose. It does not modify the functionality of the site.

Got more questions? Feel free to contact me for any questions or concerns for yourself or for your business.

Enjoy using Zest?
Please consider leaving a rating on the extension so it can reach out to more people.
Also consider supporting me via paypal.me/NevGZCC
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Source Manifest.json

{ "action": { "default_icon": "icon.png", "default_popup": "popup.html", "default_title": "Zest - Zendesk Colour Coder" }, "content_scripts": [ { "js": [ "jquery.js" ,"content.js", "popup.js" ], "matches": [ "*://*.zendesk.com/*" ] } ], "description": "Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George", "icons": { "128": "icon.png" }, "manifest_version": 3, "name": "Zest - The Zendesk Colour Coder", "permissions": [ "storage" ], "update_url": "https://clients2.google.com/service/update2/crx", "version": "1.3"}
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User reviews

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Charity Ponton (ID: 0000003aab1b9095) Voted 5 ★ - Updated 06/01/2023 I have been needing something like this for a while. My queue is much easier to navigate now

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Jeanny Belamide (ID: 0000003473bc1130) Voted 5 ★ - Updated 09/08/2022 This is really good to use, however after the latest update on Chrome 105, it is not working anymore. Please make it work again, it is really helpful while using Zendesk for tickets.

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Alexandre Hurbe (ID: 000000169f6fcced) Voted 5 ★ - Updated 08/28/2020 Super convenient extension! Love how many options there are in terms of customising it. Seriously recommend it if you use Zendesk.

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Aidan Kelly (ID: 0000001828c9a169) Voted 5 ★ - Updated 08/28/2020 Zendesk missed out on adding this feature. should buy this from NevinGeorge. love the colour categorisation. Thanks for this

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David Louw (ID: 000000ae29a0ab74) Voted 5 ★ - Updated 08/26/2020 This is an amazing extension. Categories can be set to be different colours that could mean urgent items or if you want a cleaner look from the default white background in your ticket queue this is the extension to use. More changes are coming. Cannot wait! Thank you for this extension!