Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George

Latest Version

Version
1.3
Update
July 14, 2023
Size
98.93KiB
Developer
Category
Users
2,000+
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
See more
Permissions
Storage
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Zest - The Zendesk Colour Coder Extension

New (experimental) feature: Change background for internal notes!
You can now change the colour of internal notes to any colour of your choosing!

What is Zest? To put it simply, it’s an easy way to organise your Zendesk tickets!
Zest will allow you to customize your ticket view by allowing you to personally colour code your tickets. Not only by the standard priority (low-high), but by any field/category.

How do you use Zest? Simply click the icon on the top right of your chrome browser, type in the category you want coloured, choose a colour and click add. Refresh your Zendesk page to see the changes take effect.
Changing the colour of a category is easy too, just click on the colour next to the category name, change it and refresh the Zendesk page.

How does Zest work? It changes the styling of the page to add a background to each row to the colour that you choose. It does not modify the functionality of the site.

Got more questions? Feel free to contact me for any questions or concerns for yourself or for your business.

Enjoy using Zest?
Please consider leaving a rating on the extension so it can reach out to more people.
Also consider supporting me via paypal.me/NevGZCC
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Source Manifest.json

{ "action": { "default_icon": "icon.png", "default_popup": "popup.html", "default_title": "Zest - Zendesk Colour Coder" }, "content_scripts": [ { "js": [ "jquery.js" ,"content.js", "popup.js" ], "matches": [ "*://*.zendesk.com/*" ] } ], "description": "Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George", "icons": { "128": "icon.png" }, "manifest_version": 3, "name": "Zest - The Zendesk Colour Coder", "permissions": [ "storage" ], "update_url": "https://clients2.google.com/service/update2/crx", "version": "1.3"}
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How to download and manually install Zest - The Zendesk Colour Coder extension for Chrome

Looking for a way to install Zest - The Zendesk Colour Coder extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Zest - The Zendesk Colour Coder extensions manually, this article outlines two simple methods to effortlessly install Zest - The Zendesk Colour Coder extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Zest - The Zendesk Colour Coder extension and manually install through Drag &Drop

If you ever need to manually install a Zest - The Zendesk Colour Coder extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Zest - The Zendesk Colour Coder Extension by clicking the "Download CRX" button on the website.

Look for the Zest - The Zendesk Colour Coder extension you wish to install. Go to the website and download the Zest - The Zendesk Colour Coder extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Zest - The Zendesk Colour Coder extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Zest - The Zendesk Colour Coder extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Zest - The Zendesk Colour Coder extension for Chrome and install in Developer Mode

This is another method to install Zest - The Zendesk Colour Coder extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Zest - The Zendesk Colour Coder extension file

Select and download the Zest - The Zendesk Colour Coder extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Zest - The Zendesk Colour Coder extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Zest - The Zendesk Colour Coder extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Zest - The Zendesk Colour Coder extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Zest - The Zendesk Colour Coder extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Charity Ponton (ID: 0000003aab1b9095) Voted 5 ★ - Updated 06/01/2023 I have been needing something like this for a while. My queue is much easier to navigate now

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Jeanny Belamide (ID: 0000003473bc1130) Voted 5 ★ - Updated 09/08/2022 This is really good to use, however after the latest update on Chrome 105, it is not working anymore. Please make it work again, it is really helpful while using Zendesk for tickets.

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Alexandre Hurbe (ID: 000000169f6fcced) Voted 5 ★ - Updated 08/28/2020 Super convenient extension! Love how many options there are in terms of customising it. Seriously recommend it if you use Zendesk.

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Aidan Kelly (ID: 0000001828c9a169) Voted 5 ★ - Updated 08/28/2020 Zendesk missed out on adding this feature. should buy this from NevinGeorge. love the colour categorisation. Thanks for this

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David Louw (ID: 000000ae29a0ab74) Voted 5 ★ - Updated 08/26/2020 This is an amazing extension. Categories can be set to be different colours that could mean urgent items or if you want a cleaner look from the default white background in your ticket queue this is the extension to use. More changes are coming. Cannot wait! Thank you for this extension!