Add Service-Now Functionality to Chrome for Service-Now.

Latest Version

Version
1.8
Update
October 31, 2014
Size
17.07KiB
Developer
Category
Users
2,000+
Rating
4.26316 ★
Manifest Version
2
Web Store Status
Languages Support
English (United States)
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Permissions
ContextMenus
Storage
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ServiceNow Lookup Extension

Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site.

This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site.

Recognized Ticket Prefixes:
* RFC - Change Request
* INC - Incident
* CTASK - Change Task
* REQ - SC Request
* TASK - SC Task
* RITM - SC Request Item
* KB - Knowledge Base Item
* PRB - Problem

Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches.

Once you have installed this application you will need to configure your Service-Now hostname for accessing your interface. (EG company.service-now.com) This can be configured under 'Extensions' by clicking the 'Options' button for the Service-Now Lookup Extension.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "ServiceNow Lookup", "description": "Add Service-Now Functionality to Chrome for Service-Now.", "version": "1.8", "permissions": [ "contextMenus", "storage" ], "content_scripts": [{ "matches": ["http://*/*", "https://*/*"], "js": ["content_script.js"] }], "background": { "scripts": ["background.js"] }, "omnibox": { "keyword": "sn" }, "options_page": "options.html", "icons": { "16": "sn-lookup16.png", "48": "sn-lookup48.png", "128": "sn-lookup128.png" }, "manifest_version": 2}
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