Engage, sell, and support from anywhere on the web

Latest Version

Version
1.2.0
Update
January 11, 2020
Size
298KiB
Developer
Category
Users
1,000+
Rating
2 ★
Manifest Version
2
Web Store Status
Languages Support
English (UK)
See more
Permissions
ActiveTab
Https://*/*
Http://*/*
WebRequest
WebRequestBlocking
WebNavigation
Storage
See more

OmniChat by Freshchat Extension

Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere.

1) Let the experts do the talking

Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required.

2) Show your messenger savvy side

Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.

3) Use context to win big

Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.

4) Never miss a reply

Get notified of new conversations or response on existing conversations even when you’re in the middle of drafting a report, upvoting new products away to glory, or engaging in your favorite community.

5) Collaborate, it’s only a click away

Leave private notes to make logs or to give context to another team member. Navigate to the Freshchat Team Inbox in one single click to get a larger picture.

Freshchat is a modern messaging software from Freshworks that is used by 150,000+ businesses around the world.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "OmniChat by Freshchat", "short_name": "A product by Freshworks", "version": "1.2.0", "description": "Engage, sell, and support from anywhere on the web", "web_accessible_resources": ["entry.js", "images/*.png"], "background": { "scripts": [ "background.js" ], "persistent": true }, "browser_action":{ "default_title": "Freshchat", "default_icon":{ "16":"images/freshchat_16.png", "32":"images/freshchat_32.png", "48":"images/freshchat_48.png", "96":"images/freshchat_96.png", "128":"images/freshchat_128.png", "225":"images/freshchat_225.png" }, "default_popup": "popup.html" }, "icons":{ "16":"images/freshchat_16.png", "32":"images/freshchat_32.png", "48":"images/freshchat_48.png", "96":"images/freshchat_96.png", "128":"images/freshchat_128.png", "225":"images/freshchat_225.png" }, "options_ui": { "page": "options.html", "open_in_tab": false }, "manifest_version": 2, "permissions": [ "activeTab", "https://*/*", "http://*/*", "webRequest", "webRequestBlocking", "webNavigation", "storage" ]}
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User reviews

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Josue Camargo (ID: 000000b3197a7dce) Voted 2 ★ - Updated 10/11/2018 It requires to "Add domaint" to every tab I have on my browser. I don't want to freshchat mess with my other tabs. What I really need is to have a desktop client in order to take advantade of notifications, unread badges and separation from my web browsing. Like Whatsapp, telegram and slack.