Engage, sell, and support from anywhere on the web

Latest Version

Version
1.2.0
Update
January 11, 2020
Size
298KiB
Developer
Category
Users
1,000+
Rating
2 ★
Manifest Version
2
Web Store Status
Languages Support
English (UK)
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Permissions
ActiveTab
Https://*/*
Http://*/*
WebRequest
WebRequestBlocking
WebNavigation
Storage
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OmniChat by Freshchat Extension

Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere.

1) Let the experts do the talking

Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required.

2) Show your messenger savvy side

Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.

3) Use context to win big

Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.

4) Never miss a reply

Get notified of new conversations or response on existing conversations even when you’re in the middle of drafting a report, upvoting new products away to glory, or engaging in your favorite community.

5) Collaborate, it’s only a click away

Leave private notes to make logs or to give context to another team member. Navigate to the Freshchat Team Inbox in one single click to get a larger picture.

Freshchat is a modern messaging software from Freshworks that is used by 150,000+ businesses around the world.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "OmniChat by Freshchat", "short_name": "A product by Freshworks", "version": "1.2.0", "description": "Engage, sell, and support from anywhere on the web", "web_accessible_resources": ["entry.js", "images/*.png"], "background": { "scripts": [ "background.js" ], "persistent": true }, "browser_action":{ "default_title": "Freshchat", "default_icon":{ "16":"images/freshchat_16.png", "32":"images/freshchat_32.png", "48":"images/freshchat_48.png", "96":"images/freshchat_96.png", "128":"images/freshchat_128.png", "225":"images/freshchat_225.png" }, "default_popup": "popup.html" }, "icons":{ "16":"images/freshchat_16.png", "32":"images/freshchat_32.png", "48":"images/freshchat_48.png", "96":"images/freshchat_96.png", "128":"images/freshchat_128.png", "225":"images/freshchat_225.png" }, "options_ui": { "page": "options.html", "open_in_tab": false }, "manifest_version": 2, "permissions": [ "activeTab", "https://*/*", "http://*/*", "webRequest", "webRequestBlocking", "webNavigation", "storage" ]}
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How to download and manually install OmniChat by Freshchat extension for Chrome

Looking for a way to install OmniChat by Freshchat extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install OmniChat by Freshchat extensions manually, this article outlines two simple methods to effortlessly install OmniChat by Freshchat extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download OmniChat by Freshchat extension and manually install through Drag &Drop

If you ever need to manually install a OmniChat by Freshchat extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the OmniChat by Freshchat Extension by clicking the "Download CRX" button on the website.

Look for the OmniChat by Freshchat extension you wish to install. Go to the website and download the OmniChat by Freshchat extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for OmniChat by Freshchat extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the OmniChat by Freshchat extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download OmniChat by Freshchat extension for Chrome and install in Developer Mode

This is another method to install OmniChat by Freshchat extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the OmniChat by Freshchat extension file

Select and download the OmniChat by Freshchat extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the OmniChat by Freshchat extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your OmniChat by Freshchat extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the OmniChat by Freshchat extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install OmniChat by Freshchat extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Josue Camargo (ID: 000000b3197a7dce) Voted 2 ★ - Updated 10/11/2018 It requires to "Add domaint" to every tab I have on my browser. I don't want to freshchat mess with my other tabs. What I really need is to have a desktop client in order to take advantade of notifications, unread badges and separation from my web browsing. Like Whatsapp, telegram and slack.