Downloads and organizes Zendesk ticket attachments
Zendesk Attachment Download Extension
- Click the extension to download all end-user attachments.
- Ticket downloads are automatically organized
Right-click options to:
- Disable appending ticket title on folder names
- Enable downloading agent attachments
- Enable downloading existing attachments
Customize the downloads sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter an attachment sub-directory path, i.e. ‘tickets’
Customize non-attachments sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter a regular downloads sub-directory path, i.e. ‘downloads’
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- Ticket downloads are automatically organized
Right-click options to:
- Disable appending ticket title on folder names
- Enable downloading agent attachments
- Enable downloading existing attachments
Customize the downloads sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter an attachment sub-directory path, i.e. ‘tickets’
Customize non-attachments sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter a regular downloads sub-directory path, i.e. ‘downloads’
Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 2, "name": "Zendesk Attachment Download", "version": "1.1.1", "description": "Downloads and organizes Zendesk ticket attachments", "icons": { "128": "images/icon_0.png" }, "options_page": "options.html", "page_action": { "default_title": "Zendesk Attachment Download", "default_icon": { "128": "images/icon_0.png" } }, "background": { "scripts": [ "background.js" ], "persistent": false }, "permissions": [ "contextMenus", "declarativeContent", "storage", "downloads", "tabs", "https://*.zendesk.com/" ]}
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