Downloads and organizes Zendesk ticket attachments
Zendesk Attachment Download Extension
- Ticket downloads are automatically organized
Right-click options to:
- Disable appending ticket title on folder names
- Enable downloading agent attachments
- Enable downloading existing attachments
Customize the downloads sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter an attachment sub-directory path, i.e. ‘tickets’
Customize non-attachments sub-directory (optional):
a. Right-click the extension, select “Options”
b. Enter a regular downloads sub-directory path, i.e. ‘downloads’
Source Manifest.json
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