A tool for TeamDynamix which updates ticket buckets automatically and elegantly.

Latest Version

Version
1.1.3
Update
July 22, 2023
Size
25.02KiB
Developer
Category
Users
169
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
ActiveTab
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TeamDynamix Updater Extension

A tool for TeamDynamix which intelligently updates ticket buckets automatically without reloading the entire page.

TDX Updater automatically detects when you navigate to a TeamDynamix site and will activate. You can tell TDX Updater is updating your tickets when there is a green border around the box.

TDX Update intelligently starts updating ticket buckets that look like they might be more volatile, but you can modify the TDX Updater settings to update different ticket buckets by clicking the TDX Update bubble in the top right corner of the screen. Here you can change which buckets to update, set alerts when new tickets come in, view announcements, and more.

Why use TDX Updater?
This tool improves consultant response time and productivity with its nearly real-time updates as well as its alert feature that inform consultants when a new ticket comes in. It is advantageous over browser extensions that reload the entire page because it loads new tickets faster and doesn't cause your whole screen to refresh.

Features
- Auto-update buckets: Improved productivity due to quicker responses.
- Control which buckets to update: Don't waste resources updating buckets that don't change much.
- Remembers what to update: Each time you navigate to a TDX site, TDX Updater automatically will update the buckets specified according to the user's prior preferences.
- Alert system: Be notified as soon as a ticket comes in so that you are immediately ready to respond.
- Different alerts: Choose between visual, auditory, and tab alerts to allow for a notification that is unintrusive while distinctly alerting you that there are clients requesting assistance.
- Change update interval: Be ready to respond to tickets quickly without overloading the server.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx","name": "TeamDynamix Updater","description": "A tool for TeamDynamix which updates ticket buckets automatically and elegantly.","version": "1.1.3","manifest_version": 3,"icons": {"16": "icon16.png","48": "icon48.png","128": "icon128.png"},"action": {"default_popup": "load_tdxu.html","default_icon": "icon128.png"},"content_scripts": [{"matches": ["*://*/TDNext/Home/Desktop/*.aspx"],"all_frames": false,"js": ["tdxu.min.js"]}],"permissions": ["activeTab"]}
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How to download and manually install TeamDynamix Updater extension for Chrome

Looking for a way to install TeamDynamix Updater extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install TeamDynamix Updater extensions manually, this article outlines two simple methods to effortlessly install TeamDynamix Updater extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download TeamDynamix Updater extension and manually install through Drag &Drop

If you ever need to manually install a TeamDynamix Updater extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the TeamDynamix Updater Extension by clicking the "Download CRX" button on the website.

Look for the TeamDynamix Updater extension you wish to install. Go to the website and download the TeamDynamix Updater extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for TeamDynamix Updater extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the TeamDynamix Updater extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download TeamDynamix Updater extension for Chrome and install in Developer Mode

This is another method to install TeamDynamix Updater extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the TeamDynamix Updater extension file

Select and download the TeamDynamix Updater extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the TeamDynamix Updater extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your TeamDynamix Updater extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the TeamDynamix Updater extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install TeamDynamix Updater extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Elijah Mock (ID: 000000352e1b56b4) Voted 5 ★ - Updated 01/11/2023 Very useful. Love it.