Knowledge Base Platform, Engineered for Growing Companies

Latest Version

Version
1.9
Update
May 6, 2024
Size
281KiB
Developer
Category
Users
1,000+
Rating
5 ★
Manifest Version
3
Web Store Status
Languages Support
English
See more
Permissions
ActiveTab
Storage
Scripting
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Document360 Extension

One-touch knowledge base access on your Chrome browser

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, maintain, collaborate, and publish self-service knowledge bases for their products or services. The knowledge management side of features include Help authoring tools (HAT), version control and localization, centralized cloud-based storage drive, guided problem solving, analytics, discussion boards, product cataloguing, and more.

Now with the Document360 Google Chrome extension, anyone from your organization with access to API key can look-up content from your knowledge base in your browser anytime, anywhere.

If you haven't checked Document360 Knowledge base solution, it's time to sign-up for the 14 days trial (if you are not a customer) and give it a spin.  

The core purposes of Document360 is to create simple knowledge base solutions for

★ Technical documentation
★ Product help docs and user guides
★ Frequently Asked Questions (FAQs)
★ Internal Knowledge Base
★ Standard Operating Procedures (SOPs)

Document360 Extension Highlights
★ Easily integrate Document360 knowledge base with API key
★ Access to all categories, sub-categories and articles
★ Dynamic launch label on page with left or right custom placement
★ Top articles listed based on past search preferences
★ Filter search results based on keywords in article titles
★ Clipboard icon to easily copy the article link
★ Easy reader view with partial full-screen option

Document360 Feature Highlights
★ Product documentation with hierarchy-based (categories) structure
★ Built-in editors like markdown and WYSIWYG (HTML)
★ Powerful and intuitive knowledge base search
★ Localization and versioning with multilingual content support
★ Storage for all knowledge base files in a centralized Drive
★ Support multiple third-party extension and integration
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "name": "Document360", "description": "Knowledge Base Platform, Engineered for Growing Companies", "version": "1.9", "permissions": ["activeTab", "storage", "scripting"], "optional_host_permissions": ["https://apihub.document360.io/v1/*"], "background": { "service_worker": "background.js" }, "options_page": "options.html", "action": { "default_title": "Document360" }, "icons": { "16": "logo.png", "48": "logo.png", "128": "/logo.png" }, "manifest_version": 3, "web_accessible_resources": [ { "resources": [ "dist/widget.js", "dist/widget-button.js", "dist/widget-body.js", "dist/widget-option.js", "dist/jquery.js", "dist/mCustomScrollbar.js" ], "matches": [""] } ]}
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How to download and manually install Document360 extension for Chrome

Looking for a way to install Document360 extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Document360 extensions manually, this article outlines two simple methods to effortlessly install Document360 extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Document360 extension and manually install through Drag &Drop

If you ever need to manually install a Document360 extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Document360 Extension by clicking the "Download CRX" button on the website.

Look for the Document360 extension you wish to install. Go to the website and download the Document360 extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Document360 extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Document360 extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Document360 extension for Chrome and install in Developer Mode

This is another method to install Document360 extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Document360 extension file

Select and download the Document360 extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Document360 extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Document360 extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Document360 extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Document360 extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Gayathri Ravi (ID: 000000bb259e2a56) Voted 5 ★ - Updated 11/09/2020 Great tool to create/manage your self service knowledge base both for internal and external purpose.

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Sunil Krishna (ID: 0000003ec40eb54a) Voted 5 ★ - Updated 11/06/2020 Easy for quick use knowledge base