Create/Edit a ServiceNow Signature for Incident Update.

Latest Version

Version
1.6.5
Update
April 8, 2023
Size
164KiB
Developer
Category
Users
102
Rating
4.75 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Storage
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ServiceNow EZ Signature Extension

NOTE:
=====
This application only functions inside the North Carolina State University ServiceNow Instance! The reason for this is to make certain that the extension does not conflict with any text fields that happen to have the same ID entry as what the extension seeks out to add the user signature to. Effectively, the \"Add Signature\" button will not appear on other webpages not tied to NC State.

IF YOU WOULD LIKE THIS EXTENSION TO SUPPORT YOUR SERVICENOW INSTANCE, PLEASE EMAIL ME. INTERNATIONALIZATION/LOCALIZATION CAN BE DISCUSSED AT THAT TIME AS WELL.

Easily, and quickly, Create/Edit a personal Signature that can be inserted into \"Additional comments (Customer visible)\" text field of a ServiceNow Incident record.

You can add the signature before you type the incident update, or type out the update and then click Add Signature. It will work either way.

Create Your Signature:
- Create/Edit your signature by clicking the extension icon
*Recommended: add a carriage return (or 2) before adding signature text
* Don't forget to click Save Signature when signature is completed

Insert Signature into ServiceNow Incident:
- Click the \"Add Signature\" button
* Located directly under the \"Additional comments (Customer visible)\" text field
* It's that EZ

Conditional caret positioning:
- If user starting typing, then adds the signature
* Caret will be placed at the end of user input prior to inserting the signature
- If user adds signature before input
* Signature is inserted, and caret placed at starting position in the text field

Icon made by Freepik (https://www.freepik.com/) from www.flaticon.com
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Source Manifest.json

{ "action": { "default_icon": "signature.png", "default_popup": "options.html" }, "content_scripts": [ { "all_frames": true, "js": [ "jquery-2.2.2.js", "signature.js" ], "matches": [ "https://ncsu.service-now.com/*", "https://ncsudev.service-now.com/*", "https://ncsutst.service-now.com/*"], "run_at": "document_end" } ], "description": "Create/Edit a ServiceNow Signature for Incident Update.", "icons": { "128": "signature_icon_128.png", "16": "signature_icon_16.png", "48": "signature_icon_48.png" }, "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA6giu8TeF0mnRGBG7iiokKJ9IxQ3hMSyFSx+mzXuBpIWBxBb/tCeOPUsOX8yztSBOxSZWm+Wd4UKreL+X7APSsut8RnqbyaRks3dZ0nqjMqwSa4TbDX7bsTGi3pnf8Lk7uLav0S9GYe6yIBC2GjlsYRF5CbBsTOgG+v7p4mzme8yGe1XcbXQxLg31PrNyER2w2MzL9mlH6CnG7H9b9il4s3bh3pSdE4oLqR6MGZrYBLFJFzX1T1kDyYpDSsPsNocXO3A4FxFkj3+HDmETcIwrYFcs8kx0a+pZnezqQc6iPZguz1hoP2iiwpm7uIqvniBs57pIccbz59P87PCOwatX5QIDAQAB", "manifest_version": 3, "name": "ServiceNow EZ Signature", "permissions": [ "storage" ], "update_url": "https://clients2.google.com/service/update2/crx", "version": "1.6.5"}
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How to download and manually install ServiceNow EZ Signature extension for Chrome

Looking for a way to install ServiceNow EZ Signature extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install ServiceNow EZ Signature extensions manually, this article outlines two simple methods to effortlessly install ServiceNow EZ Signature extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download ServiceNow EZ Signature extension and manually install through Drag &Drop

If you ever need to manually install a ServiceNow EZ Signature extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the ServiceNow EZ Signature Extension by clicking the "Download CRX" button on the website.

Look for the ServiceNow EZ Signature extension you wish to install. Go to the website and download the ServiceNow EZ Signature extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for ServiceNow EZ Signature extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the ServiceNow EZ Signature extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download ServiceNow EZ Signature extension for Chrome and install in Developer Mode

This is another method to install ServiceNow EZ Signature extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the ServiceNow EZ Signature extension file

Select and download the ServiceNow EZ Signature extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the ServiceNow EZ Signature extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your ServiceNow EZ Signature extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the ServiceNow EZ Signature extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install ServiceNow EZ Signature extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Eeshayu Shelke (ID: 000000ca4b5830f9) Voted 5 ★ - Updated 05/20/2022 This extension caused me to pursue a career in computer science

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Q Peiffer (ID: 000000b813c57908) Voted 5 ★ - Updated 03/23/2022 The most Chrome extension I've ever used.

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Ron Bradley (ID: 0000008b775e90c5) Voted 5 ★ - Updated 08/29/2018 Clearly the developer for this app is a boss.

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David Ladrie (ID: 0000005c55d385b4) Voted 4 ★ - Updated 04/11/2018 Works as expected.