Create/Edit a ServiceNow Signature for Incident Update.

Latest Version

Version
1.6.5
Update
April 8, 2023
Size
164KiB
Developer
Category
Users
102
Rating
4.75 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
Storage
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ServiceNow EZ Signature Extension

NOTE:
=====
This application only functions inside the North Carolina State University ServiceNow Instance! The reason for this is to make certain that the extension does not conflict with any text fields that happen to have the same ID entry as what the extension seeks out to add the user signature to. Effectively, the \"Add Signature\" button will not appear on other webpages not tied to NC State.

IF YOU WOULD LIKE THIS EXTENSION TO SUPPORT YOUR SERVICENOW INSTANCE, PLEASE EMAIL ME. INTERNATIONALIZATION/LOCALIZATION CAN BE DISCUSSED AT THAT TIME AS WELL.

Easily, and quickly, Create/Edit a personal Signature that can be inserted into \"Additional comments (Customer visible)\" text field of a ServiceNow Incident record.

You can add the signature before you type the incident update, or type out the update and then click Add Signature. It will work either way.

Create Your Signature:
- Create/Edit your signature by clicking the extension icon
*Recommended: add a carriage return (or 2) before adding signature text
* Don't forget to click Save Signature when signature is completed

Insert Signature into ServiceNow Incident:
- Click the \"Add Signature\" button
* Located directly under the \"Additional comments (Customer visible)\" text field
* It's that EZ

Conditional caret positioning:
- If user starting typing, then adds the signature
* Caret will be placed at the end of user input prior to inserting the signature
- If user adds signature before input
* Signature is inserted, and caret placed at starting position in the text field

Icon made by Freepik (https://www.freepik.com/) from www.flaticon.com
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Source Manifest.json

{ "action": { "default_icon": "signature.png", "default_popup": "options.html" }, "content_scripts": [ { "all_frames": true, "js": [ "jquery-2.2.2.js", "signature.js" ], "matches": [ "https://ncsu.service-now.com/*", "https://ncsudev.service-now.com/*", "https://ncsutst.service-now.com/*"], "run_at": "document_end" } ], "description": "Create/Edit a ServiceNow Signature for Incident Update.", "icons": { "128": "signature_icon_128.png", "16": "signature_icon_16.png", "48": "signature_icon_48.png" }, "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA6giu8TeF0mnRGBG7iiokKJ9IxQ3hMSyFSx+mzXuBpIWBxBb/tCeOPUsOX8yztSBOxSZWm+Wd4UKreL+X7APSsut8RnqbyaRks3dZ0nqjMqwSa4TbDX7bsTGi3pnf8Lk7uLav0S9GYe6yIBC2GjlsYRF5CbBsTOgG+v7p4mzme8yGe1XcbXQxLg31PrNyER2w2MzL9mlH6CnG7H9b9il4s3bh3pSdE4oLqR6MGZrYBLFJFzX1T1kDyYpDSsPsNocXO3A4FxFkj3+HDmETcIwrYFcs8kx0a+pZnezqQc6iPZguz1hoP2iiwpm7uIqvniBs57pIccbz59P87PCOwatX5QIDAQAB", "manifest_version": 3, "name": "ServiceNow EZ Signature", "permissions": [ "storage" ], "update_url": "https://clients2.google.com/service/update2/crx", "version": "1.6.5"}
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User reviews

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Eeshayu Shelke (ID: 000000ca4b5830f9) Voted 5 ★ - Updated 05/20/2022 This extension caused me to pursue a career in computer science

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Q Peiffer (ID: 000000b813c57908) Voted 5 ★ - Updated 03/23/2022 The most Chrome extension I've ever used.

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Ron Bradley (ID: 0000008b775e90c5) Voted 5 ★ - Updated 08/29/2018 Clearly the developer for this app is a boss.

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David Ladrie (ID: 0000005c55d385b4) Voted 4 ★ - Updated 04/11/2018 Works as expected.