Embed the Dialpad CTI to make phone calls and send messages without leaving Chrome.

Latest Version

Version
0.1.30
Update
November 4, 2024
Size
1003KiB
Developer
Category
Users
10,000+
Rating
3.21429 ★
Manifest Version
3
Web Store Status
Languages Support
English
See more
Permissions
Tabs
Notifications
Storage
Identity
ContextMenus
Scripting
Enterprise.hardwarePlatform
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Dialpad Chrome CTI Extension

The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration.

Click to call and text:
Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks.

Chrome CTI dialer:
Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer.

Effortless setup:
Use the CTI with preset websites. No additional configuration needed.

Customizable settings:
Opt out of preset websites or set up your own through your Dialpad web settings.

Getting started:
1)Download the extension
2)Click on the Puzzle Icon (Extensions) on the top right
3)Click on Dialpad CTI Extension
4)Log-in
5)Make sure you are on a Google website/domain* and refresh your browser tab
6)Click on Dialpad CTI Extension again and ‘Launch CTI’

Note: For websites that are not included with the package, like your own company page or preferred website/email/system, you’ll need to add the domains to your Dialpad Settings first. Please refer to this article (https://help.dialpad.com/hc/en-us/articles/4496324816795) to get started.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx", "manifest_version": 3, "name": "Dialpad Chrome CTI", "description": "Embed the Dialpad CTI to make phone calls and send messages without leaving Chrome.", "permissions": [ "tabs", "notifications", "storage", "identity", "contextMenus", "scripting", "enterprise.hardwarePlatform" ], "icons": { "16": "images/icon16.png", "32": "images/icon32.png", "48": "images/icon48.png", "128": "images/icon128.png" }, "action": { "default_title": "Launch Dialpad CTI", "default_popup": "html/popup.html", "default_icon": { "16": "images/icon16.png", "32": "images/icon32.png", "48": "images/icon48.png", "128": "images/icon128.png" } }, "background": { "service_worker": "background.js" }, "options_ui": { "page": "html/options.html", "open_in_tab": false }, "web_accessible_resources": [ { "resources": [ "images/*.svg" ], "matches": [ "" ], "extension_ids": [] } ], "content_scripts": [ { "matches": [ "" ], "exclude_matches": [], "js": [ "content_script.js" ], "css": [ "css/content.css" ] } ], "host_permissions": [ "https://dialpad.com/*" ], "externally_connectable": { "matches": [ "https://dialpad.com/*" ] }, "version": "0.1.30"}
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How to download and manually install Dialpad Chrome CTI extension for Chrome

Looking for a way to install Dialpad Chrome CTI extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Dialpad Chrome CTI extensions manually, this article outlines two simple methods to effortlessly install Dialpad Chrome CTI extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Dialpad Chrome CTI extension and manually install through Drag &Drop

If you ever need to manually install a Dialpad Chrome CTI extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Dialpad Chrome CTI Extension by clicking the "Download CRX" button on the website.

Look for the Dialpad Chrome CTI extension you wish to install. Go to the website and download the Dialpad Chrome CTI extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Dialpad Chrome CTI extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Dialpad Chrome CTI extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Dialpad Chrome CTI extension for Chrome and install in Developer Mode

This is another method to install Dialpad Chrome CTI extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Dialpad Chrome CTI extension file

Select and download the Dialpad Chrome CTI extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Dialpad Chrome CTI extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Dialpad Chrome CTI extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Dialpad Chrome CTI extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Dialpad Chrome CTI extension in 2 ways. We hope this guide proves helpful.

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User reviews

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Jordan Bigony (ID: 00000055f2387548) Voted 5 ★ - Updated 08/29/2022 Great extension for users on the Dialpad platform!

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Stephen Drew (ID: 0000002692c43f34) Voted 1 ★ - Updated 07/05/2022 It doesn't work, when you click "Launch CTI" nothing happens

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Ryan Bunts (ID: 000000493ca0c8b1) Voted 1 ★ - Updated 05/18/2022 Doesn't work

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Vincent Paquet (ID: 000000c5f32cc66b) Voted 5 ★ - Updated 03/11/2022 Super useful when you spend your day on a webpage and want to enable Dialpad to live in that page.

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Farrah Evans (ID: 000000da7131ab9d) Voted 1 ★ - Updated 01/24/2022 For some reason I can't get the CTI to open even after clicking the button that says "Open CTI".