English (United States)
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IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works…
Latest Version
Version
1.0.1
Update
May 5, 2022
Size
15.17KiB
Developer
Category
Users
2 
Rating
0 ★
Manifest Version
3
Web Store Status
Extension ID
Languages Support
Permissions
DesktopCapture
Scripting
WebRequest
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Scripting
WebRequest
IBS CCAI Agent Assist Extension
IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works as a Human Agent Assist by providing the real-time call script of the caller/customer to the Call Center Agent. Call Center Agents will be able to see suggestions in their agent desktops while staying in the call with the customer.
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Source Manifest.json
{"update_url": "https://clients2.google.com/service/update2/crx", "name": "IBS CCAI Agent Assist", "version": "1.0.1", "manifest_version": 3, "permissions": [ "desktopCapture", "scripting", "webRequest" ], "background": { "service_worker": "serviceworker.js" }, "action": {}, "host_permissions": ["*://*/*"], "icons": { "128": "logo.png" }}
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