Deskroom makes us closer

Latest Version

Version
0.0.1
Update
January 8, 2025
Size
1.26MiB
Developer
Category
Users
0
Rating
0 ★
Manifest Version
3
Web Store Status
Languages Support
English
한국어
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Permissions
Storage
Cookies
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Deskroom Extension Extension

데스크룸: CS팀을 위한 상담 어시스턴트 서비스

데스크룸은 사내의 CS, CX팀을 위한 Knowledge Management System (KMS)과 답변 추천 기능을 제공합니다.

1. KMS

Knowledge Base를 구축하려고 할 때, 매번 CS/CX팀과 운영팀이 모여 매뉴얼과 상담 내역을 정리하지 않으셨나요? 더 이상 수기로 작업하실 필요가 없습니다. 포맷에 관계없이, 데스크룸에 매뉴얼이나 상담 내역 파일을 업로드해주세요. 저희가 자동으로 질문(Q)과 답변(A)으로 구성된 Knowledge Base를 구성해드립니다. 엑셀, 워드, hwp, PDF 등 어떤 포맷이던 상관 없습니다.

2. 답변 추천 기능

고객과 상담할 때, 엑셀이나 노션으로 작성된 Knowledge Base에서 Ctrl + F로 키워드를 검색하셨나요? 유사한 문의가 여러 개 나오면, 하나하나 내려보지는 않으셨나요? 더 이상 그러실 필요 없습니다. 상담 메신저의 채팅창에서 고객의 메시지를 드래그하거나, 전화 상담 중 고객의 문의를 간단하게 입력하세요. 데스크룸이 Knowledge Base 안에 있는 답변들 중 가장 적절한 답변을 추천해드립니다.
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Source Manifest.json

{
"update_url": "https://clients2.google.com/service/update2/crx",
"icons":{"16":"icon16.plasmo.4787a7b2.png",
"32":"icon32.plasmo.694aad84.png",
"48":"icon48.plasmo.2a065abe.png",
"64":"icon64.plasmo.c5644220.png",
"128":"icon128.plasmo.f450bad4.png"},
"manifest_version":3,
"action":{"default_icon":{"16":"icon16.plasmo.4787a7b2.png",
"32":"icon32.plasmo.694aad84.png",
"48":"icon48.plasmo.2a065abe.png",
"64":"icon64.plasmo.c5644220.png",
"128":"icon128.plasmo.f450bad4.png"},
"default_popup":"popup.html"},
"version":"0.0.1",
"author":"Humphrey ",
"name":"__MSG_extensionName__",
"description":"__MSG_extensionDescription__",
"background":{"service_worker":"static/background/index.js"},
"permissions":["storage",
"cookies"],
"content_scripts":[{"matches":["https://www.plasmo.com/*",
"https://desk.channel.io/*",
"https://sell.smartstore.naver.com/*",
"https://sell.smartstore.naver.com/#/home/about",
"https://sell.smartstore.naver.com/#/talktalk/chat",
"https://talk.sell.smartstore.naver.com/*",
"https://mail.google.com/*",
"https://www.thecloudgate.io/dashboard/*",
"https://sbadmin01.sabangnet.co.kr/*",
"https://artisit.idus.com/message/*",
"https://admin.moji.cool/*",
"https://mail.daum.net/*",
"https://appstoreconnect.apple.com/apps/*",
"https://play.google.com/store/apps/*",
"https://dcamp.kr/admin/content/*",
"https://business.kakao.com/dashboard/*",
"https://center-pf.kakao.com/*",
"https://workspace.gitple.io/*",
"https://dcamp.kr/*",
"https://play.google.com/*",
"https://www.thecloudgate.io/*",
"https://admin.dcamp.kr/*",
"https://*.notion.site/*",
"https://counselor.happytalk.io/*",
"https://wing.coupang.com/*",
"https://kream-admin-mockup.vercel.app/*",
"https://admin.kream.co.kr/admin2/*"],
"js":["page.ebf5d673.js"],
"run_at":"document_start",
"all_frames":true,
"css":["page.f5932ba8.css"]}],
"default_locale":"ko",
"host_permissions":["https://app.deskroom.so/*",
"https://app-dev.deskroom.so/*"],
"web_accessible_resources":[{"resources":["/index.html",
"/tabs/login-success.html"],
"matches":[""]},{"matches":["https://www.plasmo.com/*",
"https://desk.channel.io/*",
"https://sell.smartstore.naver.com/*",
"https://sell.smartstore.naver.com/*",
"https://sell.smartstore.naver.com/*",
"https://talk.sell.smartstore.naver.com/*",
"https://mail.google.com/*",
"https://www.thecloudgate.io/*",
"https://sbadmin01.sabangnet.co.kr/*",
"https://artisit.idus.com/*",
"https://admin.moji.cool/*",
"https://mail.daum.net/*",
"https://appstoreconnect.apple.com/*",
"https://play.google.com/*",
"https://dcamp.kr/*",
"https://business.kakao.com/*",
"https://center-pf.kakao.com/*",
"https://workspace.gitple.io/*",
"https://dcamp.kr/*",
"https://play.google.com/*",
"https://www.thecloudgate.io/*",
"https://admin.dcamp.kr/*",
"https://*.notion.site/*",
"https://counselor.happytalk.io/*",
"https://wing.coupang.com/*",
"https://kream-admin-mockup.vercel.app/*",
"https://admin.kream.co.kr/*"],
"resources":["page.596aa76b.png",
"page.e3062ac3.png",
"page.004c9323.css",
"page.66b4e2b7.css",
"page.e9ae1de4.css"]}]}
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How to download and manually install Deskroom Extension extension

Looking for a way to install Deskroom Extension extensions, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.

However, you may need to install Deskroom Extension extensions manually, this article outlines two simple methods to effortlessly install Deskroom Extension extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.

Method 1: Download Deskroom Extension extension and manually install through Drag &Drop

If you ever need to manually install a Deskroom Extension extension, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.

Step 1: Download the Deskroom Extension Extension by clicking the "Download CRX" button on the website.

Look for the Deskroom Extension extension you wish to install. Go to the website and download the Deskroom Extension extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Deskroom Extension extension that contains all the data.

Step 2: Extract &Arrange Files

Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.

Step 3: Go to the Chrome Extensions Page

Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.

Step 4: Drag and Drop the Extension

Now, go to the folder where you extracted the Deskroom Extension extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.

Step 5: Complete the Installation

Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.

Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.

Method 2: Download Deskroom Extension extension and install in Developer Mode

This is another method to install Deskroom Extension extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.

Step 1: Download the Deskroom Extension extension file

Select and download the Deskroom Extension extension by clicking the 'Download CRX' button on the website.

Step 2: Extract the downloaded contents

Convert the file to a ZIP file if it is in CRX format then extract the Deskroom Extension extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Deskroom Extension extension running.

Step 3: Open Chrome Extension Setting Page

In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.

Step 4: Enable Developer Mode

After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.

Step 5: Load the Unpacked Extension

Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."

Step 6: Select the Extension Folder

Once the pop-up opens upon clicking Load unpacked, select the Deskroom Extension extension directory and click on the "Select Folder "button.

Step 7: Confirm and Install

After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.

Conclusion

Here we've made a step-by-step guide on How to manually install Deskroom Extension extension in 2 ways. We hope this guide proves helpful.

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