RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.
RingCentral Contact Center Voice Extension
* See agent state immediately in the browser
* Send and receive all calls directly from the Agent Desktop
* Establish agent WebRTC connections directly from the Agent Desktop
RingCentral Contact Center Voice acts as the bridge between the Contact Center and RingCentral Office to provide high quality voice experiences that ensure a good experience for your customers and are easy to use for your agents.
Source Manifest.json
"manifest_version":3,
"name":"RingCentral Contact Center Voice",
"author":"RingCentral",
"version":"2.1.2",
"description":"RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.",
"action":{"default_icon":{"16":"img/icon16.png",
"48":"img/icon48.png",
"128":"img/icon128.png"},
"default_popup":"popup.html"},
"content_scripts":[{"matches":["https://apps.ringcentral.com/integration/googlechrome/redirect.html*"],
"all_frames":true,
"js":["js/redirect.bundle.js"],
"css":["css/redirect.css"]},{"matches":["https://service.ringcentral.com/login/*",
"https://service.ops.ringcentral.com/login/*",
"https://login.ringcentral.com/*",
"https://login.ops.ringcentral.com/*",
"https://accounts.google.com/signin/oauth/*"],
"all_frames":true,
"js":["js/signIn.bundle.js"],
"run_at":"document_start"}],
"background":{"service_worker":"js/serviceWorker.bundle.js"},
"options_ui":{"page":"options.html"},
"permissions":["storage",
"downloads",
"contentSettings",
"notifications",
"tabs",
"offscreen"],
"host_permissions":["https://platform.ringcentral.com/*"],
"web_accessible_resources":[{"resources":["*.js",
"*.html",
"/img/icon128.png"],
"matches":[],
"extensions":[]}]}
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User reviews
Anthony Onorato (ID: 000000ee9b447b1f) Voted 3 ★ - Updated 03/07/2023
RetroHipster 94 (ID: 000000d603132269) Voted 4 ★ - Updated 03/26/2022
John DeBoer (ID: 0000003514248318) Voted 1 ★ - Updated 07/10/2020