Keeping turns your Gmail into a help desk. Manage customer support from Gmail.
Keeping | The Original Help Desk for Gmail™ Extension
Keeping is a Gmail extension that turns your Gmail inbox into a help desk.
It’s the ideal solution for teams and businesses of all sizes to deliver better customer support without having to use an external help desk.
★ ADD COLLABORATION TO GMAIL & LET EVERYONE IN YOUR TEAM ANSWER SUPPORT EMAILS TOGETHER
For excellent customer service, your entire team should be involved. Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get shared and responses are automatically synchronized, to avoid double work. No more Cc’s, Bcc’s, Forwards and emails that get lost.
★ SPEND LESS TIMES ANSWERING SUPPORT EMAILS
There’s no bigger drain on productivity than being forced to type the same replies over and over again. When a new support email comes in, Keeping™ automatically suggests possible responses based on previous answers.
★ IMPROVE CUSTOMER SUPPORT
Keeping™ lets you measure important metrics so that you can improve how well you assist customers over time. See how many support inquiries you’ve received and how quickly you’ve responded. Drill down by date and monitor your team’s performance.
AND MUCH MORE...
Learn about Keeping by visiting https://www.keeping.com
Source Manifest.json
How to download and manually install Keeping | The Original Help Desk for Gmail™ extension for Chrome
Looking for a way to install Keeping | The Original Help Desk for Gmail™ extensions for Chrome, you can search for them in the Chrome Web Store, clicking the "Add to Chrome" button, and following the straightforward process.
However, you may need to install Keeping | The Original Help Desk for Gmail™ extensions manually, this article outlines two simple methods to effortlessly install Keeping | The Original Help Desk for Gmail™ extensions, whether they come as unpacked folders in compressed formats like .zip or as .crx files.
Method 1: Download Keeping | The Original Help Desk for Gmail™ extension and manually install through Drag &Drop
If you ever need to manually install a Keeping | The Original Help Desk for Gmail™ extension for Chrome, don't worry, it's a simple process. Just follow these easy steps, and you will have your extension ready to use in no time.
Step 1: Download the Keeping | The Original Help Desk for Gmail™ Extension by clicking the "Download CRX" button on the website.
Look for the Keeping | The Original Help Desk for Gmail™ extension you wish to install. Go to the website and download the Keeping | The Original Help Desk for Gmail™ extension package, which is usually a .CRX file and comes in a zipped file. Here ".crx" file is the format for Keeping | The Original Help Desk for Gmail™ extension that contains all the data.
Step 2: Extract &Arrange Files
Once the file is downloaded, extract that file into its own folder. Similarly, give that extension files a permanent home. In other words, keep it in a folder that you don't accidentally delete it because these files will be needed to make that extension work.
Step 3: Go to the Chrome Extensions Page
Open Google Chrome and in the address bar, type chrome://extensions; it will open the Google Chrome extensions page. Make sure that "My extensions" is selected in the sidebar.
Step 4: Drag and Drop the Extension
Now, go to the folder where you extracted the Keeping | The Original Help Desk for Gmail™ extension and drag &drop the extension file from there anywhere onto the extension page within Google Chrome.
Step 5: Complete the Installation
Once you drag and drop the extension file, follow the steps that Google Chrome takes you through. Similarly, if the extension file is of .crx file format, you will be required to review the permissions and then add the extension.
Now, you can manage that added extension as you would like to with any other Chrome extension that you added through Chrome Webstore. Its icon will also appear in the Google Chrome Menu on the right side of the address bar once you activate it.
Method 2: Download Keeping | The Original Help Desk for Gmail™ extension for Chrome and install in Developer Mode
This is another method to install Keeping | The Original Help Desk for Gmail™ extension manually, but the twist is that here, you install by enabling the developer mode option provided in Google Chrome. This mode is commonly used for testing extensions or running unpublished tools.
Step 1: Download the Keeping | The Original Help Desk for Gmail™ extension file
Select and download the Keeping | The Original Help Desk for Gmail™ extension by clicking the 'Download CRX' button on the website.
Step 2: Extract the downloaded contents
Convert the file to a ZIP file if it is in CRX format then extract the Keeping | The Original Help Desk for Gmail™ extension zip file or folder that you downloaded. Make sure you extract it using the same folder name and keep it safely in another folder, so you don't delete it by mistake. The extracted folder will be needed to keep your Keeping | The Original Help Desk for Gmail™ extension running.
Step 3: Open Chrome Extension Setting Page
In the address bar of Google Chrome, type chrome://extensions and open the Chrome Extension Page.
Step 4: Enable Developer Mode
After opening the Chrome Extension page, look at the top right side, and you will find the toggle option of "Developer mode."Simply enable that developer mode option.
Step 5: Load the Unpacked Extension
Once you enable the developer mode option, you will see the menu of Load Unpacked, Pack Extensions and Update. From that, select the option "Load unpacked."
Step 6: Select the Extension Folder
Once the pop-up opens upon clicking Load unpacked, select the Keeping | The Original Help Desk for Gmail™ extension directory and click on the "Select Folder "button.
Step 7: Confirm and Install
After you select an extension folder of a Google Chrome extension you're installing manually, confirm its installation for the final time and let the installation complete.
Conclusion
Here we've made a step-by-step guide on How to manually install Keeping | The Original Help Desk for Gmail™ extension in 2 ways. We hope this guide proves helpful.
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User reviews
Francine Pataray (ID: 00000027950c1fbd) Voted 5 ★ - Updated 02/08/2023
Adam Fisher (ID: 0000000326f149de) Voted 4 ★ - Updated 02/03/2023
Eriq Nelson (ID: 000000b919a9c38b) Voted 5 ★ - Updated 11/10/2022
Chris Friend (ID: 000000f0471a520d) Voted 5 ★ - Updated 09/07/2022
David (ID: 0000008b04b523e8) Voted 5 ★ - Updated 08/12/2022