Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.

Latest Version

Version
2.3
Update
April 9, 2024
Size
15.73KiB
Developer
brightpattern.com
Category
Users
80,000+
Rating
3.64706 ★
Manifest Version
3
Web Store Status
Languages Support
English (United States)
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Permissions
NativeMessaging
Storage
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Agent Desktop Chrome Extension Extension

This extension is the link between the Chrome browser and softphone app that is one of the phone options for Bright Pattern Contact Center. The app also provides screen recording, out-of-browser alerts and ring-all-sound devices functionality.

The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.
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Source Manifest.json

{"update_url": "https://clients2.google.com/service/update2/crx",\t"manifest_version": 3,\t"name": "Agent Desktop Chrome Extension",\t"short_name": "Agent Desktop Chrome Extension",\t"version": "2.3",\t"description": "Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.",\t"icons": { \t\t"128": "images/extension-128.png",\t\t"48": "images/extension-48.png", \t\t"32": "images/extension-32.png",\t\t"20": "images/extension-20.png",\t\t"16": "images/extension-16.png"\t},\t"background": {\t\t"service_worker": "scripts/background.js"\t},\t"content_scripts": [\t\t{\t\t\t"all_frames": true,\t\t\t"run_at": "document_end",\t\t\t"matches": ["http://*/*", "https://*/*", "file://*/", "*://*/"],\t\t\t"js": ["scripts/content.js"]\t\t},\t\t{\t\t\t"all_frames": true,\t\t\t"run_at": "document_end",\t\t\t"matches": ["http://*/*", "https://*/*", "file://*/", "*://*/"],\t\t\t"js": ["scripts/storage.js"]\t\t}\t],\t"permissions": [\t\t"nativeMessaging",\t\t"storage"\t]}
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User reviews

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Francois Rautenbach (ID: 000000f1b0db7bfc) Voted 4 ★ - Updated 09/22/2016 Hi Guys Since the new update of chrome i have picked up a few issue when login in on either agent desktop or the admin page Please contact me if you need more information